Job Description:

Job information Collections Specialist from the Company ECi Software Solutions, this latest Collections Specialist job vacancy is located in the city Lincoln located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this Collections field have been opened and published up to the specified time.

Job Responsibility:

For more than 30 years, ECI Software Solutions has been providing industry-specific, cloud-based business management software and services to small and medium-sized businesses. With divisions focused on manufacturing, wholesale/retail distribution, building and construction, and field service, ECI's solutions integrate into every aspect of a customers' business to help them level the playing field, run day-to-day operations more efficiently, and free them up to focus on what matters most. It's how business gets done. Who is ECI? At ECI, our mission is to enable the entrepreneurial spirit of small and medium-sized business owners. But ECI doesn't simply deliver amazing software solutions; we also have an award-winning company culture.

• We offer competitive benefits focused on employee well-being, including paid volunteer time off!
• We have been named by Achievers on its prestigious 50 Most Engaged Companies To Work For list for the last five years.
• We have received international recognition for our high levels of employee engagement through Certification as a Great Place to Work six years in a row.
• Our culture of creativity, innovation, and leadership has garnered over a dozen International Business Awards (Stevie®).

Come join a worldwide team with a strong culture of inclusion, professional development, and collaboration. To apply for this position, please attach a detailed resume that demonstrates your qualifications and skill set pertaining to this position. Applications without a resume will not be considered. Role Profile The Corporate AR/ Collections Specialist is responsible for contacting customers and collecting payment on past due invoices. This position requires a strong individual with the ability to effectively communicate across multiple departments (Finance, Accounting, Sales, Customer Support, etc.) and should be adept at negotiating and resolving disputes. The individual will work closely with the Billing and Cash Applications functions to insure customer accounts are accurate and timely. Responsibilities

• Collects past due or delinquent customer accounts
• Review/cleanup of unapplied cash.
• Responds to customer inquiries relating to account issues and reconciles customer accounts and disputes.
• Monthly review of customers with old outstanding balances.
• Works closely with in house Legal counsel and 3rd Party collection agencies to collect on delinquent accounts.
• Communicate with Sales, Billing, and Cash Applications regarding collection and customer account related issues.
• Answer incoming customer calls and emails
• Provide monthly commentary with Business Unit Leaders

This role plays a vital part in month-end and year-end accounting processes as such additional evening and weekend working hours during these times may be required. Qualities and Skills Required

• Minimum of at least 6 months collections experience required (Ideal Candidates are those with B2B Collections Experience).
• Commitment to producing accurate and high-quality work
• Experience in recording information regarding collection efforts.
• Advanced customer service experience.
• NetSuite experience a plus.
• Working knowledge of SalesForce.com a plus.
• Advanced Excel skills a plus.
• Strong work ethic and demonstrates persistence in overcoming obstacles, as it relates to Customer relations.
• Strong personal organization, communication and management skills.
• Excellent interpersonal and communication skills -- both written and verbal.
• Strong analytical and problem-solving skills.

This job description describes the general duties of the role and is not intended to be an exhaustive list of tasks and responsibilities. You may be required to undertake any additional tasks or responsibilities as identified by your manager that would reasonably be expected to come under the general scope of this role profile. This job description may be reviewed and updated from time to time in accordance with business needs. #LI-SC1 In addition to our competitive salary and award winning culture, we offer an excellent benefit package. We even offer our employees a day off to serve their community! Our company core values are our “CODE”: Crave Greatness, Own the Outcome, Deliver Awesome and Embrace Community.

Keywords : Lincoln jobs

Closed Date : 2025-03-06