ICT Service Desk Executive Assistant

Job information ICT Service Desk Executive Assistant from the Company University of Ulster, this latest ICT Service Desk Executive Assistant job vacancy is located in the city Coleraine BT. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Engineering field have been opened and published up to the specified time.

Job Description :

ICT Service Desk Executive Assistant Role: ICT Service Desk Executive Assistant Department: ICT Customer Services and Support Grade: 5 (£27,181 - £30,504) Responsible to: Head of Customer Services and Support Campus: Belfast or Coleraine (Permanent/ Full-time)Job Purpose: The post holder is jointly responsible for the delivery of a frontline 1st level technical support service, delivery of accurate service information for our customer base and is routinely expected to meet and typically exceed their expectations. They will require a good knowledge of IT systems and business processes and have an understanding of the current computing technologies and platforms used throughout the University. The post holder will work with significant autonomy and be attentive to trend analysis and user engagement associated with continual service improvement activity. The post holder will be expected to participate in an extended hours support model. Closing Date: 9th August at 23:30 Ulster University holds a Silver Athena SWAN award in recognition of our commitment to advancing gender equality in higher education, read more on our website University has a range of initiatives to support a family friendly working environment, including flexible working. Please be advised that due to the minimum salary thresholds imposed by the UKVI, this post will not qualify for university sponsorship under the Skilled Worker visa route.If you have any specific queries regarding this post, please contact the named email address for the vacancy, as listed on the main current vacancies landing page.** If you have any specific queries regarding eligibility to work in the UK, our Resourcing Compliance team may be able to help:We may create a 12-month waiting list for same or similar roles within the Department / Faculty. The University reserves the right to extend the waiting list across the University if required for certain posts.Job ID : 030022 Location : Close Date : 09-Aug