Senior Healthcare Administrator

Job information Senior Healthcare Administrator from the Company Newmedica, this latest Senior Healthcare Administrator job vacancy is located in the city Grimsby DN. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Leadership field have been opened and published up to the specified time.

Job Description :

Who are we?

Newmedica are one of the leading providers of NHS ophthalmology services in England, providing outpatients appointments, diagnostic testing and eye surgery. We aim to change lives through better sight and eye health. We care for thousands of NHS and private patients a year in our specialist eye clinics across the country. We have significant growth plans over the next few years as we look to establish a national footprint and open many new sites across the UK. We are thrilled to say that following an independently conducted survey of Newmedica colleagues, we have been certified as a Great Place to Work®. This is a global benchmark that recognises employers who create an outstanding employee experience.

Role overview We are looking for a new Senior Healthcare Administrator to join our Lincolnshire site. This will be 40 hours over 5 days per week, including weekends on a rota basis. A job share would be considered for this role. The role will be predominately based at our Brigg Clinic but is required to cross work over Grimsby Clinic on a regular basis depending on business requirements.

The Senior Healthcare Administrator plays a key role in ensuring that all admin processes are efficient, accurate and fit for purpose. Leading the reception admin team on a day-to-day basis you’ll ensure that only the very best level of care and attention is given to our patients and that all interactions they receive from us are clear, concise and correct.

You’ll ensure that patient confidentiality is always maintained in all verbal and written communication, and you’ll have a full understanding of patient pathways and the appointment processes to make sure the patient journey is a smooth one.

You’ll also have responsibility for areas such as team rotas, attending meetings, co-ordinating event organisation, training new starters, maintaining databases and general daily team management – it’s a really varied role so we’re looking for someone who loves working in a fast-paced environment where every day is different.

We also need someone who is incredibly customer focussed and enjoys meeting and talking to people – the thought of eye surgery can be a daunting prospect for patients to deal with, so all our team members need to be empathetic and friendly and able to put patients at ease.

What skills and experience do I need?

We’re looking for someone with previous administrative experience, ideally in a supervisory capacity. And ideally, you’ll have worked in a healthcare environment before, but this is not essential. We’ll provide full training on things like our systems and processes, but the following elements will be advantageous:

• Outstanding leadership skills

• Awareness / understanding of the CQC regulatory standards
• Ability to multitask and prioritise own work without supervision

• Experience of implementing process improvement
• A competent user of all Office 365 programmes
• Tech savvy and comfortable working on new systems e.g. patient record systems
• A good phone manner
• An excellent grasp of the English language both verbally and in written format
• A good team player – happy to jump in and support others when required

What we’re offering

• A salary of £25,500- £27,000 per annum depending on experience
• 25 days annual leave plus bank holidays
• A company pension scheme
• Access to a range of benefits including free eye tests, discounted or free glasses, a

free 24/7 well-being/counselling/advice service and a retail/technology discount scheme.

• An environment where your learning and development is supported through a range

of various learning tools and courses.

• Working with a friendly multi-disciplinary team passionate about improving the lives

of our patients

• A bright, spacious and modern working environment, built to the highest standards

If you would like an informal chat about the opportunity or to request a job description, please contact shannon.gilliatt@newmedica.co.uk

Our employment offers are subject to receipt of satisfactory pre-employment checks. Applicants must have the right to work in the UK and a Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

At Newmedica, we actively promote diversity and equal opportunities, and we are committed to this in both the running of our services and how we recruit our staff. We actively encourage applications from everyone with the essential requirements of the job, regardless of any protected characteristics.

Newmedica is fully committed to safeguarding the welfare of all people, irrespective of gender, age, disability, sexual orientation, race, language, religion, ethnic or social origin.

Applications will close Monday 26th August at 9am, interviews will be held Friday 13th September at Grimsby.