Job Description:

Job information Call Handler/Administrator from the Company Ann's, this latest Call Handler/Administrator job vacancy is located in the city Portadown located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this Call field have been opened and published up to the specified time.

Job Responsibility:

Due to expansion an exciting opportunity has arisen for an experienced Call hander to join our friendly, energetic, and busy office environment. This role will also include administrative tasks as and when required.

Please note -this role is not suitable for sponsorship.

Main duties will include.

• Picking up incoming calls promptly and in a professional manner.
• Ascertaining the reason for the call and either assist with the query or direct the call to the appropriate manager
• Record contacts and any follow up completed on the company's management information system.
• Uploading data onto MIS system
• Assisting Care Managers with the implementation of new packages of care
• General administration

Essential criteria

• Must be qualified to G.C.S.E standard (including Maths and English)
• Must be able to competently complete basic mathematics.
• Must be computer literate, with working knowledge of all Microsoft applications.
• Must have a minimum of 2 years paid experience in a call handling role, ideally in a health care setting
• Must have a minimum of 2 years paid experience in a health care role.

The next step:

• This is an opportunity to join a leading domiciliary agency with considerable potential for growth. Ideally the post is full time (9 to 5) but consideration will be given to substantial part time or some degree of flexible working for the right candidate.
• Applications for this role will be considered immediately with a view hiring the right individual ASAP, so please register your interest early.
• Please contact Kelly on 028 38851108 if you have any further queries about the position.

We reserve the right to enhance the criteria at shortlisting stage.

Ann's Home Care are an Equal Opportunities Employer

IND003

Job Types: Full-time, Part-time, Permanent

Pay: Up to £12.00 per hour

Benefits:

• On-site parking

Application question(s):

• Are you able to travel and work at our Head Office in Portadown?

- Please note this role is not suitable for sponsorship.

• Do you have a minimum of 2 years paid experience in an call handling role, ideally in a health care setting
• Do you have a minimum of 2 years paid experience in a health care role

Work authorisation:

• United Kingdom (required)

Work Location: In person

Keywords : Portadown jobs

Closed Date : 2024-11-24