Job Description:

Job information Distribution Inspector - Network from the Company Welsh Water, this latest Distribution Inspector - Network job vacancy is located in the city Gelligaer CF located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this Distribution field have been opened and published up to the specified time.

Job Responsibility:

Date: 1 Aug 2024 Company: DWR Cymru Cyfyngedig Welsh Water Plc City: Caerphilly Address: Caerphilly, Wales, GB, CF46 6ly Job Requisition Number 6488 Work Type Permanent Job Function Operational Salary Range£26,173.00 -£29,738.00 Base Nelson Depot Closing Date 23:59 on 07/08/2024

What you'll be responsible for

Contributing in a course of action to resolve potential or actual Distribution/Leakage issues in order to minimise the level of inconvenience to the customer. This will include:

• Demonstrate a keen willingness to constantly work as part of a team, involving other Customer Services and Leakage Inspectors. Contributing in a course of action to resolve potential or actual Distribution / Leakage issues in order to minimise the level of inconvenience to the customer.
• Good level of customer service experience
• A High level of Network / Leakage experience with a sound understanding of Microsoft software packages including but not limited to Excel, Word, Access along with the company's internal SAP packages. An understanding of PMAC, LIBRA, LMARs would be advantageous but not essential
• Achieve and maintain the area leakage targets
• React and work alongside all other departments during Silver & Gold incidents.
• Ensure that all GIS updates are submitted to GIS bureau to allow DCWW to maintain high quality information.
• Ensure DCWW leakage targets are met using various techniques to reduce leakage
• To ensure the proper application and compliance with all company health and safety procedures, with the safety of colleagues and customers always in mind.
• As a team member, responsible for effective liaison with, customer service inspectors and mains and services teams during normal work practice and in times of emergency, arriving at network/leakage solutions.
• Making sure the correct details are entered on the various IT systems Responsibility of work carried out on site on a daily basis.
• Ensure correct working practices are adhered to on site in and out of hours
• Conduct Visual inspections.
• Represent DCWW throughout the lifecycle of projects, assisting as necessary the partner through the project development, planning, approvals and statutory processes.
• The drive and ambition to provide a first class service to our customers
• Deal with sometimes difficult situations in a friendly and professional manner, whilst striving for a speedy resolution.
• Efficiently organise your own time, handling routine work with a minimum of supervision, assessing priorities within your area of work and managing those priorities.
• The ability to build and maintain good networks with internal departments, company partners and contractors.
• Ability to work to tight deadlines and in difficult circumstances, whilst still providing an unbiased service to our customers.

Who you'll work with

Internal

• Management Team within DCWW
• Local Operational teams
• Customer Services

External

• Members of the Public
• DCWW Customers
• Local government
• Contractors

About you

Knowledge, Skills & Experience:

• Current, full valid driving licence
• Good level of customer service experience and Network/Leakage experience
• Good interpersonal and communication skills
• Sound understanding of Microsoft software packages including but not limited to Excel, Word, Access along with the company's internal SAP packages
• Willingness to both work alone and as part of a team when required
• Ability to work to tight deadlines and in difficult circumstances, whilst still providing an unbiased service to our customers
• The ability to build and maintain good networks with internal departments, company partners and contractors

Benefits

As well as a market competitive salary, 33 days annual leave (pro rata, including public holidays), we offer a range of employee benefits and rewards including:

• Variable pay schemes (your salary will always stay the same, but depending on the performance of the company you could receive a yearly bonus)
• Enhanced employer pension contributions - Up to 11% employer contributions
• Enhanced family friendly policies
• Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes
• Reduction on gym memberships and high street shopping
• Cycle to work scheme
• Car-leasing scheme
• Health CashBack scheme
• An employee assistance programme for employees and their immediate family

Whilst also working for a not-for profit company that truly cares about earning the trust of customers everyday, and about looking after our beautiful environment.

Who we are

Dŵr Cymru Welsh Water keep 3 million people healthy each day with safe, reliable water, and take away wastewater to clean, before returning it safely to our beautiful rivers and seas.

To be able to deliver high quality, essential services which help to protect the health of our customers, colleagues and our environment, we need the right people to deliver on our vision. This is achieved by living our core values and demonstrating the core behaviours that underpin them. The security of our people, assets and information is key to us, so we are looking for people who understand and comply with the company's required security objectives.

We know that the most successful teams are the most diverse teams. Equality, diversity and inclusion provide the very foundation to our culture at Welsh Water. We want every individual to feel confident, proud and able to bring their whole selves to work.

To ensure an improved representation in our workforce, applications are particularly welcome from minority groups including Black, Asian and Minority Ethnic people, Females, LGBT+, Non-binary and people with disabilities. Together we continue to build a workplace that not only celebrates the diverse voices of our colleagues but also represents each customer we serve.

In essence, ours is a company based on trust, openness, respect, commitment and honesty. A company that our colleagues are proud to work for. INDLP

Keywords : Gelligaer jobs

Closed Date : 2024-11-24