Job Description:

Job information Client Services Administrator / Front Of House Assistant from the Company Nuffield Health, this latest Client Services Administrator / Front Of House Assistant job vacancy is located in the city London located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this Client field have been opened and published up to the specified time.

Job Responsibility:

Canary Wharf (Morgan Stanley) | Corporate Fitness and Wellbeing | Permanent | Part Time | Monday - Friday | 16 hours per week

£27,352 per annum pro-rata (£10,940.80)

No Weekend or Bank Holiday Work

It is now easier than ever to find out about job opportunities across Nuffield Health.

Whatever you do, we want to give you every opportunity to broaden your experience and understanding and to develop you both personally and professionally at Nuffield Health.

We want you invested in us for the long term, and we'll offer you an abundance of interesting and varied roles. You may want to consider stepping into something completely new to give you the fresh challenge you've been seeking. Where possible, please make sure you have had a conversation with your current manager about applying for this role.

This role will require you to work different shift patterns between 5:30am - 21:30 pm

A Taxi will be provided for a 5:30am start.

We are looking for a Client Services Team member to work at one of our high profile sites in Canary Wharf. The team member will warmly meet and greet all our visitors, ensuring the smooth running of the reception with member's journeys as your top priority, excellent customer service is essential in this role.

The Client Services team will deal with membership enquiries, appointments and bookings with the highest standard of attention to detail and customer focus. As Client Services administrator you will support with queries relating to membership, physio, massage, health assessments and personal training and create a professional first impression.

As Client Services administrator responsibilities include;

• Paying particular attention and focus with the membership system ensuring that all membership enquiries are processed and dealt with effectively.
• Working as part of a team to ensure customer service levels exceed expectations
• Will form an integral part of the ‘Customer Journey' and will strive to continually review and improve where possible.
• Management of diaries and client appointments for all departments in the health club.
• Strong communication skills with clients and employees both face to face, by telephone and written correspondence.
• Ensuring the daily cashing up and balancing of tills is completed correctly.
• Ensuring the reception area is neat and tidy at all times
• As part of the onsite team you will be expected to work closely with all departments and team members to ensure consistency and professional delivery of services as a team.
• To complete monthly KPIs

To succeed as a Client Services administrator you will

• Have Experience in a customer service focused environment
• Have outstanding communication and customer service skills
• Be approachable, personable and able to adapt to different situations, always keen to delight customers and improve their experience
• Be a team player with exceptional planning and organization skills with the ability to multi task.
• Have excellent attention to detail.
• Have the ability to work in a pressurised environment.
• Be Flexible with a ‘can do' attitude.
• Have excellent customer service skills.
• Hold excellent IT skills, with proven skills in Microsoft Excel, PowerPoint and Word

Job Types: Part-time, Permanent

Pay: £27,352.00 per year

Benefits:

• Company events
• Company pension
• Employee discount
• Free fitness classes
• Gym membership
• Health & wellbeing programme
• On-site gym
• Private medical insurance

Schedule:

• Monday to Friday
• No weekends

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Keywords : London jobs

Closed Date : 2025-03-06