Job Description:

Job information Communications Support Operator from the Company Taylor Rose, this latest Communications Support Operator job vacancy is located in the city Peterborough located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this Communications field have been opened and published up to the specified time.

Job Responsibility:

This role involves but is not limited to:

• Operating switchboard to ensure that clients are transferred correctly and efficiently.
• Typing messages during calls, to ensure delivery of communication in a timely manner.
• Understanding of the business structure and services offered.
• Using multiple database systems to search for relevant information
• Providing an excellent and professional customer service to all callers.
• On occasion providing support to our Document Control Department by welcoming clients into reception, this will include:
• Accepting client documentation and certifying ID documents
• Providing refreshments for clients and meetings
• Receiving deliveries
• Covering holidays and sickness of team members and other operational departments such as Document Control.

Requirements

• A professional, flexible and reliable attitude and approach
• Ability to work under pressure and in a fast paced environment
• Ability to answer a high level of telephone calls on a daily basis, with targets in place.
• Customer focus with a proactive “can do” attitude and eagerness to be helpful on every call.
• Strong communication skills & ability to communicate at all levels and across all departments
• Able to work within a team as well as independently
• Able to demonstrate initiative, strong work ethic and ability to prioritise and problem solve.
• Have a good understanding of Microsoft office, telephones and case management systems

Company Core Values:

• Aspirations: To be the best that you can, motivated to do things better, works smarter not harder, embraces changes, learns form mistakes, takes an interest in the vision of the business
• Integrity: Open and honest, shows respect, admits mistakes, looks at ways to improve and share ideas
• Innovation: Creative and Dynamic, Adaptable to change, seeks ways of doing things better, get involved with work that makes a difference, continuously learns new things for personal development
• Commitment: Relationships for the long-term

Keywords : Peterborough jobs

Closed Date : 2025-02-14