Job Description:
Job information
Duty Manager - Guest Relations (Entertainment & Activities) from the Company
Revitalise sandpipers, this latest
Duty Manager - Guest Relations (Entertainment & Activities) job vacancy is located in the city
Southport located in the country
United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate
GCSE . Job Vacancies in this
Duty field have been opened and published up to the specified time.
Job Responsibility:
Ignite holiday joy and make a difference - join our team of change makers
We are the people who create Revitalising breaks, holidays and experiences for disabled people and carers - everything you'd expect from a holiday backed up with excellent care.
Our essential short breaks can be life-changing, not only providing respite from the challenges of everyday life but boosting wellbeing, rejuvenating relationships and bringing disabled people and carers closer together. Without Revitalise, some time away from the challenges of everyday life would simply be out of reach for many disabled people and their families.
We have two holiday centres, Jubilee Lodge in Chigwell and Sandpipers in Southport, supported by our dedicated central services team in London, and our charity shops across Hampshire. We provide over 3,000 holidays a year and work hard, constantly looking for ways to deliver brilliant guest experiences.
Join the team that turns dreams into cherished memories.
About the role
As Duty Manager you will be a key member of the wider centre leadership team, ensuring that every guest has a high- quality hotel style experience during their stay and benefits from the full range of facilities and hospitality that we offer at Revitalise.
Working as part of the duty management team, you will demonstrate and model excellent customer service from the moment the guest arrives and ensure that the guest service throughout the day and evenings are seamless. You will direct the work of the volunteers and care colleagues in the restaurant and ensure that guests are supported as required to enjoy the range of activities and in-house entertainment.
In addition to fulfilling the general duties of the role, you will have the additional lead responsibility in the area of centre entertainment and activities. Your key responsibilities will be to develop and manage engaging in-house entertainment programs, coordinate external entertainment and manage the entertainment budget. You will need to regularly engage with guests to cover all points of interest and ensure they are inclusive to all, and most importantly fun!
About you
You will have:
· Relevant experience in a hospitality setting (to include hotel, restaurant, bar, entertainment centre)
· Experience of directing the work of others or managing a team.
· Experience of carrying out administrative tasks, and keeping accurate records, using computer software.
· Organising a demanding and varied workload, planning work and projects and successfully completing these to set deadlines.
· Building constructive collaborative relationships with a variety of internal and external contacts to achieve identified objectives and outcomes.
· Some understanding of the contribution that volunteers can make to a charity and the difference between volunteers and employees.
· A genuine interest in working to support the effectiveness of volunteers' contribution.
What we offer
· Competitive salary
· 31 days annual leave (including bank holidays) - increasing incrementally each year to 36 days.
· 3% employer contribution to NEST pension scheme on whole basic salary (5% employee contribution).
· Working as part of a friendly and supportive team in a fun holiday environment.
· Structured support for the development of your professional and leadership skills.
· Access to our 24/7 Employee Assistance Programme for advice and support with personal, family and financial matters.
· Membership to the Blue Light Card discount service - access discounts on a wide range of goods and services
Please Note*
If successful with your application, we will contact you with a pre interview phone call,
Job Types: Full-time, Permanent
Pay: £28,114.00 per year
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
Schedule:
Education:
- A-Level or equivalent (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Application deadline: 30/09/2024Reference ID: Duty Manager - Guest Relations (Entertainment & Activities)
Keywords : Southport jobs
Closed Date : 2025-02-14