Job Description:

Job information Casual Customer Advisor from the Company Fresh Food Centres Ltd., this latest Casual Customer Advisor job vacancy is located in the city Warrenpoint located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this Casual field have been opened and published up to the specified time.

Job Responsibility:

BENEFITS

• Generous Employee Discount to include:
• Retail discount - Discounted food and groceries
• Hospitality discount - Staff rates for Hotel and Self-catering accommodation, bar and restaurant Food & Drink
• Weekly Paid
• Learning and development opportunities for career progression.
• Free uniform
• Free Parking

Who We are

The award winning Eight5Zero Group are the parent company overseeing Fresh Food Centre in Castlewellan and Warrenpoint, Hillyard House Hotel in Castlewellan, Hillyard Mews Self Catering in Newcastle, and the vibrant Tipsy Fairy bar and Mourne Food & Drink in Rostrevor. We are committed to establishing ourselves as the premier retail and hospitality group in the Mourne area. Our Group wide Purpose is to ensure that we enrich our local communities with great tasting food, drink, and memorable experiences; while ensuring the sustainability of our endeavors for generations to come.

To deliver on our purpose, we believe in the unwavering dedication of our valued team members, as well as a steadfast commitment to delivering superior products to our customers.

Being able to celebrate Hillyard House Hotel being honoured as the Tourism and Hospitality Company of the Year 2024, serves as a testament to our ethos of prioritizing our people as the very essence of our enterprise. We aspire to the level of an employer of choice, nurturing a culture where every individual can thrive, and every customer experience is enriched with excellence.

The Role

As a Customer Advisor, you will be responsible for providing our customers with excellent customer service in a positive and proactive way. This involves completing tasks as assigned by Retail Store manager and Team Managers. This will include stocking shelves, date checking, presentation of product and merchandising, reporting any safe and legal issues and customer complaints.

Key accountabilities

Customer Assistance and Support: Customer Advisors are responsible for providing exceptional customer service by assisting customers with inquiries, product recommendations, and resolving any issues or concerns they may have. This includes greeting customers, actively listening to their needs, and ensuring a positive shopping experience from start to finish.

Product Knowledge and Expertise: Customer Advisors must have a deep understanding of the products and services offered by the retail store. They should be knowledgeable about product features, specifications, pricing, and availability to effectively guide customers in their purchasing decisions and address any questions or concerns they may have.

Sales and Revenue Generation: Customer Advisors play a crucial role in driving sales and meeting revenue targets for the retail store. This involves actively engaging with customers to promote products, upselling or cross-selling complementary items, and identifying opportunities to maximize sales opportunities while maintaining a customer-centric approach.

Merchandising and Product Presentation: Ensuring that products are displayed attractively and effectively is another key accountability for Customer Advisors. They are responsible for maintaining the visual presentation of merchandise on the shop floor, including restocking shelves, organizing displays, and ensuring that products are neatly arranged to enhance the overall shopping experience.

Compliance and Operational Procedures: Customer Advisors are accountable for adhering to all company policies, procedures, and guidelines related to safety, security, and regulatory compliance. This includes following proper cash handling procedures, maintaining cleanliness and orderliness in the store, and participating in training programs to stay updated on company policies and industry regulations.

Essential Criteria

• Must have exceptional communication and interpersonal skills
• Previous experience in a customer service role/ dealing with the public
• Must be a team player
• Have a can do attitude

Desirable Criteria

• Previous retail experience

Eight5Zero Group is an equal opportunities employer.We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know

**Interviews will b held WC 02 of September**

Pay: £11.90 per hour

Expected hours: 4 per week

Benefits:

• Discounted or free food
• Employee discount
• Free parking
• On-site parking
• Store discount

Education:

• GCSE or equivalent (preferred)

Experience:

• customer service: 1 year (preferred)

Work Location: In person

Keywords : Warrenpoint jobs

Closed Date : 2025-02-14