Job Description:

Job information Senior Policy Lead (Retail Smart Metering) from the Company OFGEM, this latest Senior Policy Lead (Retail Smart Metering) job vacancy is located in the city Hybrid work in London located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this Leadership field have been opened and published up to the specified time.

Job Responsibility:

Details

Reference number

366261

Salary

£45,614 - £62,699 London £48,331-£62,699 National £45,614-£58,519. Please ensure that you read the Pay and Reward information for civil service and internal colleagues before applying. A Civil Service Pension with an average employer contribution of 27%

Job grade

Grade 7 Level 2b

Contract type

Permanent

Business area

Retail Pricing and Systems

Type of role

Operational Research Policy

Working pattern

Flexible working, Full-time

Number of jobs available

1

Contents

Location

About the job

Benefits

Things you need to know

Apply and further information

Location

Cardiff, Glasgow, London

About the job

Job summary

Shape the policy that delivers a greener, fairer energy system for the UK. Join Ofgem's Infrastructure group and be at the forefront of the drive to deliver Net Zero!

Ofgem as the industry regulator exists to ensure prices are fair, build resilience across the energy sector, facilitate infrastructure investment, and develop and deliver effective market reforms and governance arrangements. We work for consumers and with many industry partners. Energy fuels our society and our economy. That's why our policy work is so important, and so rewarding. It protects consumers. It enables businesses. It influences the entire energy industry.

Ofgem operates a Flexible Resourcing model, initially these roles will sit within Ofgem's Markets directorate. Your initial role will be to work in the Smart Metering and Retail Market Operations team. This team covers a wide spectrum of policy issues for the entire energy industry - the smart meter rollout monitoring, compliance/enforcement against smart licence obligations, industry codes, energy theft, gas, electricity, DCC, Radio Teleswitch meter replacement, security and the monitoring of smart-related consumer issues.

In these roles you will proactively lead a policy area to provide end-to-end knowledge and strategic oversight to support effective decision making and continuous improvement. You will lead continuous development on your domain knowledge and work flexibly across Ofgem to ensure the delivery of organisational priorities. You will effectively communicate benefits, challenges, and trade-offs from policy proposals to Ofgem colleagues and sectoral stakeholders.

To join us, you'll need strong industry knowledge, specifically within the context of smart metering and associated licence obligations, and other related other related rollout provisions and issues. You'll also need extensive experience in a policy development role showing a history of managing the input of relevant analytical, technical, and legal experts to present policy recommendations that highlight the risks, trade-offs, and wider commercial and economic considerations to decision makers. You will also be able to manage delivery, setting clear priorities, supporting others to solve problems and to seek continuous improvement. You will be able to clearly demonstrate the relevance of your work internally and externally.

The ongoing professional development, training and support of all our dedicated colleagues is at the core of our way of working. You can also expect an excellent benefits package, a great working environment sounded by professional expertise to learn from and with, hybrid working, and a shared sense of purpose.

Job description

Energy policy is something that touches on every aspect of our lives - at home, at work and at play. Energy fuels our society and our economy. That's why our policy work is so important, and so rewarding. It protects consumers. It enables businesses. It influences the entire energy industry. And it helps to bring about the seismic societal and infrastructure changes that will be the foundations for a Net Zero future.

Rising prices and security of supply are challenging all parts of the energy sector to consider how we can collectively ensure that this crucial foundation for our society remains accessible to all. And as well as the complexity of the here and now, we continue to look to the future - ensuring that energy policies support a shift away from fossil fuels and that new, renewable energy sources are identified and developed into viable alternatives. And we are challenging the wholesale energy market to do more to ensure more efficient pricing and a better deal for consumers.

Such challenging times require bold action. We are looking for people to meet the challenges we face head-on, and help us deliver a greener, fairer energy system.

Our policy practice is founded on three pillars: Strategy - ensuring that sound evidence and analysis informs our approach; Democracy - giving confidence that robust governance and accountability supports effective decision-making; and Delivery - effective implementation and delivery systems that see policy impact on practice.

You will be someone who:

• Thrives in an agile fast-paced environment with a proven background of delivering benefits for consumers, communities, or society. We value diversity of experience and you may bring this from a range of places including (but not limited to): strategy development, policy development and regulation analysis, commercial analysis, compliance, financial management, operational delivery and/or risk management

• Is interested in the energy sector, including Ofgem's role in protecting consumers, controlling prices and stabilizing the energy market

• Champions our culture of inclusion and encourages, supports, and celebrates the diverse voices and experiences of our colleagues, fuelling our innovation and ensuring we best represent the consumers and the communities we serve

Person specification

Key Responsibilities

Policy Development & Delivery

• Proactively leads a policy area and provides the end-to-end knowledge and strategic oversight to support effective decision making and continuous improvement

• Proactively leads continuous development of their domain knowledge, policy proposals, research, technology, consumer needs and stakeholder perspectives in their policy/strategy area

• Works flexibly across Ofgem to ensure delivery of organisation priorities in line with business planning, guiding, supporting, and collaborating with colleagues to respond effectively to change

• Leads on the delivery of high quality, timely, and robust analysis of core issue/s and policy options resulting in evidence-based and deliverable recommendations.

• Leads key projects, including responsibility for internal and external stakeholder engagement, prioritising, planning and delivering work.

• Ensures decision makers consider relevant legislation and regulation and any specific case issues and escalates critical issues as needed to ensue delivery for consumers.

Stakeholder Management

• Effectively communicating the benefits, challenges, and trade-offs from policy proposals to Ofgem colleagues and sectoral stakeholders, effectively using evidence to build understanding and commitment to action.

• Ensures effective delivery by working collaboratively across team boundaries and engaging with key Ofgem functions and relevant government departments - developing close links to manage and mitigate risks

• Representing Ofgem externally and building constructive stakeholder relationships to ensure challenges and issues are identified and resolved in consumers' interests

• Is demonstrably accessible and identifiable to all who operate in their policy/strategy area as and Ofgem lead/expert and in turn knows who to engage to improve policy design and delivery

People Management

• Ability and willingness to take on task management responsibilities e.g. setting and reviewing work, providing constructive feedback and liaising with Professional Development Leads (see below) to help assess performance. (This is common to all posts at this level).

• Some (but not all) posts at this level act as Professional Development Lead - coach and develop colleagues - including annual performance reviews and supporting their flexible deployment and career development. This includes helping develop the Policy & Strategy Profession across Ofgem.

Essential Criteria

• Strong industry knowledge, specifically within the context of smart metering and associated licence obligations, and other related other related rollout provisions and issues. This including having existing contacts and relationships within the smart policy environment and experience of working with existing issues and industry stakeholders. (LEAD)

• Proven experience and strong skills in policy development, including: identifying, analysing, and articulating complex problems; working with analytical, technical, and legal professionals to develop solutions and options; and presenting policy recommendations that consider the trade-offs and risks, and dependencies that help senior colleagues reach a decision. (LEAD)

• Proven experience of managing and delivering projects against challenging deadlines with minimal supervision, and the ability to react appropriately to fast changing circumstances and unforeseen challenges.

• Ability to build effective working relationships with internal and external stakeholders that creates space for constructive, open, and transparent engagement.

• Excellent written and verbal communication skills, with the ability to effectively communicate complex issues to non-expert audiences.

Behaviours

We'll assess you against these behaviours during the selection process:

• Changing and Improving
• Making Effective Decisions
• Communicating and Influencing
• Working Together

Technical skills

We'll assess you against these technical skills during the selection process:

• Please refer to the Candidate Pack and Role Profile attached for full details.

Benefits

Alongside your salary of £45,614, OFGEM contributes £12,315 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; Hybrid working (currently 1 day a week in the office but is in review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

When you press the ‘Apply now' button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.

You will then be asked to provide a 1250 word ‘personal statement' evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the essential and desirable skills and capabilities.

The Civil Service values honesty and integrity and expect all candidates to abide by these principles. Ofgem take any incidences of cheating very seriously. Please ensure all examples provided are of your own experience. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant applications will be withdrawn from the process.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window). Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : Cheryl Stobo Email : Recruitment@ofgem.gov.uk

Recruitment team

Email : Recruitment@ofgem.gov.uk

Keywords : London jobs
Closed Date : 2025-08-31