Job Description:

Job information Housing Ombudsman Coordinator from the Company BDS Northern, this latest Housing Ombudsman Coordinator job vacancy is located in the city Birmingham located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this Housing field have been opened and published up to the specified time.

Job Responsibility:

BDS are recruiting for a Housing Ombudsman Coordinator to work with a well-known nationwide housing association.

Agile working is available with this role but there will be travel to the office in CV3 occasionally.

Main duties will include but are not limited too;

• Support with case management reviews with the Customer Care and service delivery teams.
• Deliver a high-quality response to Housing Ombudsman early and full investigations, additional evidence requests and order compliance.
• Engage with partners and relevant teams to pull together evidence against existing and additional evidence requests.
• Identify any gaps in evidence, assign responsibility and ensure timely compliance in line with deadlines ordered by the Housing Ombudsman.

The ideal candidate will;

• Strong understanding of and ability to interpret regulatory obligations underpinning the sector.

• Comprehensive knowledge and understanding of the Housing Ombudsman Complaint Handling code.

• Experiencing in dispute resolution, mediation or dealing with complex complaints.

This is a full time role Monday- Friday 9am - 5pm

Pay rate- £15.87ph PAYE- £21.06ph UMB

This is a temp ongoing role to start ASAP

Apply now for immediate consideration!

Job Type: Full-time

Pay: £21.06 per hour

Work Location: In person

Keywords : Birmingham jobs

Closed Date : 2025-02-19