Job Description:

Job information Customer Service/Administration Assistant from the Company Bubble & Ink Ltd, this latest Customer Service/Administration Assistant job vacancy is located in the city Barry located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this Customer field have been opened and published up to the specified time.

Job Responsibility:

About us

We are a small growing professional greeting card design company, all our designs are made in-house, to a high standard and published for sale on multiple online platforms, including Etsy, Ebay & Amazon. We specialise in personalised greeting cards. We are expanding our wholesale partner options with local businesses to onboard our uniquely designed non-personalised cards.

Our mission is to continue to expand our range of greeting cards and develop other products, including paintings, sublimation, resin and woodworking products.

Our work environment includes:

• Small retail showroom, with computer stations
• Large warehouse and other design offices
• Kitchen, fridge, kettle, toaster, microwave,
• breakout room
• onsite parking

*Overview*

We are seeking a Customer Service / Administrative Assistant to join our small team in providing exceptional service to our clients. This role requires strong organisational skills, computer literacy and a friendly demeanour to assist customers effectively.

*Duties*

- Respond to customer inquiries via online platforms such as (Etsy, Website) phone, email, and in-person

- Process customer retail and wholesale orders and returns efficiently, the use of computers to make the customers designed personalised greeting card

- Maintain excellent quality in product finishing before shipping to customer

- Maintain accurate customer records using computerised systems

- Provide administrative support to the team, postage and packaging of customer orders

- Handle customer complaints with professionalism and empathy

*Skills*

- Proficient in the use of a computer, ability to use folders, excel, word and be willing to work with other graphics packages such as Affinity

- Good organisational skills,

- Experience with Ebay, Etsy & Amazon desirable

- Excellent communication skills, use of email, calendars

- Ability to type accurately and quickly

- Ability to use printers, scanners, franking machine once trained

- Familiarity with office procedures and administrative tasks

Job Types: Part-time, Temp to permContract length: 6 months

Pay: From £12.00 per hour

Expected hours: 9 per week

Benefits:

• Casual dress
• Company pension
• Employee discount
• Free parking
• On-site parking

Schedule:

• Monday to Friday

Application question(s):

• Candidate, must be willing to work either a Monday, Wednesday, Friday, or Tuesday Wednesday, Thursday work pattern, 3 hours per day, ideally a 10am start, but this can but this can be negotiated. Please confirm you can agree to this work pattern.

Work Location: In person

Expected start date: 01/10/2024

Keywords : Barry jobs

Closed Date : 2024-12-11