Job Description:
Job information
Wellbeing Support Administrator from the Company
Nuffield Health, this latest
Wellbeing Support Administrator job vacancy is located in the city
Reading located in the country
United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate
GCSE . Job Vacancies in this
Healthcare field have been opened and published up to the specified time.
Job Responsibility:
HEAD OFFICE
Wellbeing Support Administrator
Administrator
We are looking for a part time (24 hours) Administrator to work with one of our high profile sites at Microsoft in Reading. This position will be flexible in terms of hours/days and ability to work from home for most of the week. The team member will ensure Microsoft employees have a smooth journey when accessing wellbeing services. Excellent customer service and attention to detail is essential in this role. The Administrator will manage Health Assessment and Emotional Wellbeing appointments and bookings with the highest standard of attention to detail and customer focus. You will support with queries relating to wellbeing and signpost to appropriate services. You will also support the Health Physiologist and Wellbeing Manager with data reporting. Responsibilities include:
Working as part of a team to ensure customer service levels exceed expectations
Will form an integral part of the ‘Customer Journey' and will strive to continually review and improve where possible.
Management of diaries and client appointments for all onsite wellbeing services.
Strong communication skills with clients and employees both face to face, by telephone and written correspondence.
As part of the onsite team you will be expected to work closely with all departments and team members to ensure consistency and professional delivery of services as a team.
To complete monthly KPIs
Skills/Experience required:
Experience in a customer service focused environment
Outstanding communication and customer service skills
Approachable, personable and able to adapt to different situations, always keen to delight customers and improve their experience
A team player with exceptional planning and organization skills with the ability to multi task.
Excellent attention to detail.
Ability to work in a pressurised environment.
Flexible and ‘can do' attitude.
Excellent customer service skills.
Excellent IT skills, with proven skills in Microsoft Excel, PowerPoint and Word
Our Benefits
In return, we offer a working environment that will help you grow your skills and experience and get the best out of life. Other benefits include 25 days' annual holiday (increasing with service), gym membership, private healthcare and a range of lifestyle and financial wellbeing benefits.
Be your best and join us in building a healthier nation.
Salary - Up to £24,500 pro rata
Closing date - 8th November 2024
Hours- part time and flexible across the week. 24 hours.
Location
Reading, Berkshire - Berkshire
Contract type
Permanent
Reference
JR0082329
REWARDS & BENEFITS
Helping you be and feel your best.
Annual Leave
25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.
Nuffield Health Healthcare Plan
Membership is free for employees and you can add partner and dependants at your own cost.
Financial Wellbeing
A range of employee benefits through a Financial Wellbeing provider - including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.
Cycle to Work Scheme
Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike.
Gym Membership
Free membership to any Nuffield Health gym, plus discounted memberships for family members.
Online GP
Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.
Keywords : Reading jobs
Closed Date :
2025-12-05
