Digital Executive Support

Job information Digital Executive Support from the Company Ministry of Justice, this latest Digital Executive Support job vacancy is located in the city Hybrid work in Belfast. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Engineering field have been opened and published up to the specified time.

Job Description :

General Information

Salary The national salary range is £34,140 – £37,105, London salary range is £38,661 – £42,019. Your salary will be dependent on your base location. Working Pattern Full Time, Part Time, Part Time/Job Share, Flexible Working Vacancy Approach External Location Belfast, London Region London, Northern Ireland Closing Date 28-Mar Post Type Permanent Civil Service Grade HEO Number of jobs available 1 Job ID 3863

Descriptions & requirements

Job description

JOB DESCRIPTION

Business Area

Corporate Operations Group – Knowledge and Information Management

RoleTitle

Digital Executive Support

Terms of Appointment

Permanent

Band

HEO

Location

Northern Ireland or London

Erskine House, 20-32 Chichester St, Belfast BT1 4GF or

1 Horse Guards Road, London, SW1A 2HQ

Occasional travel between Belfast and London will be required.

Vacancy Manager

Mary Duggan

Applications Invited From

External Candidates and Existing Civil Servants on level transfer and promotion

New entrants to the Civil Service will be expected to join on the minimum of the pay range.

Existing Civil Servants will have their salary calculated in accordance with the Department’s pay on transfer / pay on promotion rules.

The national starting salary range is £34,140. The London starting salary is £38,661. Your salary will be dependent on your base location

BACKGROUND

The Northern Ireland Office supports the Secretary of State for Northern Ireland in promoting the best interests of Northern Ireland. We make sure that Northern Ireland interests are represented within the UK Government and that UK government responsibilities are fully and effectively represented in Northern Ireland. We are the centre of expertise on Northern Ireland issues across Government.

The Northern Ireland Office employs around 165 staff, with offices in Belfast and London. As a small Department, we adopt a flexible project-based approach to ensure that we have the right people, with the right skills, in the right place to support the delivery of our key objectives.

Due to our structure and size, we are able to offer extensive exposure to Ministers and the opportunity to work on a far wider portfolio of policy and responsibilities than might be the case in a larger department. This creates an interesting and stimulating work environment.

Our key priorities are set out in our Operational Delivery plan and include:

• Supporting greater inclusion, tolerance and openness in Northern Ireland
• Contributing to a safer Northern Ireland, w terrorist and paramilitary groups are less able to cause harm to communities
• Ensuring that governance in Northern Ireland is responsive, transparent and able to deliver effective public service.
• Addressing the legacy of the past in Northern Ireland

For more information about what we do:

Visit:https://www.gov.uk/government/organisations/northern-ireland-office https://www.gov.uk/government/organisations/ministry-of-justice.

ABOUT THE ROLE:

The NIO’s records cover a period of immense importance in the political life of the United Kingdom. From the imposition of direct rule in 1972, through to the signing of the Belfast / Good Friday Agreement in 1998 and beyond, all the key issues affecting the people of Northern Ireland are displayed in fascinating detail.

It is possible only to highlight a few of these events ; the ending of the power sharing agreement in 1977; the hunger strikes of the early 1980’s; the signing of the Anglo-Irish Agreement in 1985: the start of intensive political negotiations in the early 1990’s; the IRA and Loyalist ceasefires in 1994; the ending of the ceasefire in 1996 by the Canary Wharf bomb; and the election of a Labour Government in 1997 leading to the Good Friday Agreement. All this has meant that Northern Ireland and the NIO have never been out of the public eye and much in the minds of successive Prime Ministers. And this does not seem likely to change any time soon.

An exciting opportunity has arisen to work in the Digital Team within the Knowledge and Information Management (KIM) team at the Northern Ireland Office (NIO). This role is central to the Department’s commitment to innovation, openness, transparency and compliance with Public Records legislation. The KIM team is responsible for all aspects of managing the department’s record keeping systems whilst aligning with the Public Records Act.

As a Digital Support Executive you will be responsible for a wide range of activities which underpin the successful delivery of services within the department ensuring everything is completed in line with the overall business strategy. We are looking for someone who is comfortable handling data, with skills, that can support our teams in making effective business decisions to achieve the best results for our internal users.

We are a modern organisation that depends on our digital services to operate and innovate effectively. In order to provide up to date services within the department systems need to be developed, improved and maintained. This position plays a pivotal role in ensuring the core applications are reviewed regularly and continually improved.

You will need the appetite to learn new technologies and methodologies for delivering high quality digital services. You will be expected to be proactive and take accountability for assigned tasks. The role will also require the investigation and diagnosis of any system issues. As a multi-skilled individual, you will have the opportunities to develop skills in a core role with the ability to extend these aligned to other role types. You will have a high level of input in defining which additional skills you can develop. Our portfolio includes IT products including Google Workspace and Open Text’s Content Manager. The department is also exploring the application of Google’s Artificial Intelligence offering.

If you like a challenge, you’ll feel at home with us. We’re a small organisation, with big challenges and big opportunities. We are building a reputation for pushing forward our digital agenda. We’re learning and changing and we need innovative, curious, and determined people to keep us moving forward.

DUTIES AND RESPONSIBILITIES:

The main responsibilities of the role include but are not limited to:

• Manage, maintain and support internal users across our various record keeping platforms whilst delivering exceptional customer service in a fast paced environment.
• Manage the On-Boarding, Off-Boarding, Deprovisioning and Leaver Interview process.
• Manage, review and update the on-site and remote training portfolios ensuring all staff are aware of their record keeping obligations across all platforms.

Work

• ly with other areas of the KIM team whilst contributing to team and business area objectives and priorities ensuring appropriate guidance and processes are communicated to support good records management whilst increasing awareness of best practices.
• Implementing new processes providing new guidance and training on the new process. Review content and assist with Investigating a suitable method to migrate data from the departmental recordkeeping system.
• Support the NIO’s review and transfer programme with the The National Archives (TNA) including the co-ordination of the transfer of the digital records using TNA standard tools.

ESSENTIAL CRITERIA:

The post holder will need to demonstrate the following in their application and at interview:

• Recent experience working with digital technologies in a fast paced environment.
• Excellent communication skills, both written and oral.
• General knowledge of record keeping systems and practices

DESIRABLE CRITERIA:

• Experience of managing paper or digital records throughout their lifecycle, including creation, capture, maintenance, access, review and final disposition.
• A demonstrable understanding of the Public Records Act 1957 and 1968, Freedom of Information Act 2000 and General Data Protection Regulation 2018.
• An accredited Information Management Qualification or willingness to obtain one.
• Experience of sensitivity review and/or working with Public Record Offices

SELECTION PROCESS

The selection and interview process will consist of two stages:

1) Sift

BEHAVIOURS AND EXPERIENCE

We will assess you against the following Success Profiles behaviours for the HEO level during the application sift and interview process:

• Managing a Quality Service
• Working Together
• Delivering at Pace
• Communicating and Influencing

Please provide your work history and statement of suitability no longer than 500 words outlining how you meet the essential and desirable criteria. Both will be used in order to assess any demonstrable experience, career history and achievements that are relevant to the role.

Your statement of suitability needs to set out evidence of how your experience meets the requirements set out above. Your layout is entirely your preference; you may choose narrative, bullets, etc. One narrative example may cover the requirements needed. You don’t have to explain the whole process, just what you have done and the skills and experience you have used. Share with us what makes you suited to this role and why. What you can do, the skills you have that are transferable and the life experience or passion you have that are linked to this role.

If you don’t have work-based examples then give examples from school/college, clubs, volunteering or other activities you have been involved in.

Your work history will not be formally assessed so please put the main evidence of your skills into your personal statement. Your work history will be used to add context to your personal statement.

More information on behaviours and success profiles can be found .

Please note that in the event of a large number of applications being received we may run the initial sift on the lead behaviour Managing a Quality Service.

2) INTERVIEW:

You will be assessed against the same behaviours at the interview stage and will be asked to provide examples of how you have demonstrated the behaviours.

It may help to use one or more examples of a piece of work you have completed or a situation you have been in and use the WHO or STAR model to explain:

• WHO- What it was? How you approached the work/situation? What the Outcomes were, what did you achieve? or
• STAR- What was the Situation? What were the Tasks? What Action did you take? What were the Results of your actions?

All applications for employment are considered strictly on the basis of merit.

OFFER

Once all interviews have been completed, you will be notified of the outcome by email. Offers will be made in strict merit order to the highest scoring candidate first.

The successful candidate will be notified of a start date following successful security checks.

Additional information received after the closing date will not be considered. Failure to provide sufficient information in support of an application prior to the closing date will not be considered as grounds for an appeal if an applicant is not shortlisted for interview.

SECURITY CLEARANCE:

This role requires National Security Vetting given the access to sensitive information afforded by the job role. You can find more information by reviewing the information held in the following links:

United Kingdom Security Vetting: Applicant – GOV.UK (www.gov.uk)

The vetting charter – GOV.UK (www.gov.uk)

In addition, t is a minimum UK residency requirement set by the Cabinet Office which is dependent on the security level required for the role.

This role requires SC and to be eligible to apply for this role you should have been present in the UK continuously for the past 5 years

Neither Detached Duty terms nor relocation costs will apply to this post.

Further Information:

Further information about the post may be obtained from Mary Duggan via email to Mary.Duggan@nio.gov.uk.

All applications for employment are considered strictly on the basis of merit.

This job description should not be taken as constituting conditions of employment.

Please note that due to the high interest in NIO opportunities, feedback cannot be given if you are unsuccessful at the sift stage. Feedback is available on request if unsuccessful following the interview.

COMPLAINTS:

The Civil Service Code sets out the standards of behaviour expected of civil servants. Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel a department has breached the requirement of the Recruitment Principles.

Please contact SSCL (Moj-recruitment-vetting-enquiries@sscl.gse.gov.uk) in the first instance. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages:

http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/

Code

RESERVE LISTS:

In the event that the advertised post following interview, identifies more appointable applicants than available posts, we may hold applicant details on a merit/reserve list for a period of 12 months from which further future appointments can be made. Candidates placed on a reserve list will be informed of this. Those candidates who do not wish to remain on the reserve list should contact

MoJ-recruitment-vetting-enquiries@gov.sscl.com to be removed from the reserve list.

Interview dates

Date(s) TBC

Closing Date:

28/03, 23:55 hours.

Contact information

If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com

Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements w business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.

Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised role: all successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale. This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) - See Map. All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity).

For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location's respective pay scale (any legacy arrangements/locations will need to be amended).

Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer.

All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, w they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ's Flexible Working policy.

Benefits

The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years' service.

T is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. T are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Support

• A range of ‘Family Friendly' policies such as opportunities to work reduced hours or job share.
• Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
• For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
• Paid paternity, adoption and maternity leave.
• Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

• To Transformative Business Services (0345 241 5359 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk);
• To Ministry of Justice Resourcing team (resourcing-management-office@justice.gov.uk);

To the Civil Service Commission (details available

• )

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team.

Diversity & Inclusion

The Civil Service is committed to attract, retain and invest in talent wver it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.

A Great Place to Work for Veterans

The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces. For further details about the initiative and eligibility requirements visit: https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

Civil Service Nationality Rules

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

Reserve list

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.

Contact Information

MoJ:

If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Please quote the job reference 3863

HMPPS

If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Please quote the job reference 3863

Job Description Attachment

• HEO KIM - Digital Executive Support.docx (Job Description Attachment)

Select new file

Application form stage assessments

Behaviours A sift based on the lead behaviour, Managing a Quality Service, may be held if a large number of applications are received. If a large number of applications remain after the initial sift, your application will be progressed to a full sift, w all behaviours will then be considered. Behaviours Application Form Question Word Limit 250 Managing a Quality Service Working Together Delivering at Pace Communicating and Influencing Experience We will assess your experience for this role via the following methods CV or Work History, Statement of Suitability Evidence of Experience CV or Work History, Statement of Suitability

Interview stage assessments

Interview Dates To be confirmed Behaviours Managing a Quality Service Working Together Delivering at Pace Communicating and Influencing Use of Artificial Intelligence (Al) You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own. Level of security checks required Security Clearance (SC)