Job Description:

Job information Service Coordinator & Administrator (Full Time and Part Time considered) from the Company Tech 4 Office Equipment, this latest Service Coordinator & Administrator (Full Time and Part Time considered) job vacancy is located in the city Carlisle CA NW located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this Service field have been opened and published up to the specified time.

Job Responsibility:

Tech 4 Office Equipment is a family-run business in Carlisle, supplying schools and businesses nationwide with office equipment including printers, photocopiers and visitor management systems.

With over 30 years of experience, we pride ourselves on our strong values that make a difference to how we work. We know our industry, our products, and the emerging technology shaping the future.

At Tech4, we take immense pride in delivering unbeatable service, ensuring our customers receive the highest level of support, efficiency, and expertise. Our commitment goes beyond just providing top-tier office equipment—we go the extra mile to offer a truly customer-focused experience.

While we strive for excellence in every interaction, we also remain mindful of our environmental impact. We continuously work to repair, reuse, and recycle wherever possible, and we offset the carbon and trees involved in all the paper we use and sell, aligning our business practices with responsible sustainability.

We've recently moved to modern, larger premises near Carlisle Airport to support our growing team and expanding business, and we're looking for a highly organised and motivated Service Coordinator/Administrator to join us on this exciting journey.

Role Overview:As a Service Coordinator/Administrator, you'll be the first point of contact for all incoming calls to the business and will support our Operations Director with coordinating service schedules, addressing customer enquiries, and supporting the efficient delivery of services.

Key Responsibilities:

• Answer and direct incoming calls, providing a welcoming and professional first point of contact for all customers and clients.
• Coordinate and schedule services based on customer needs and priorities.
• Maintain accurate records of service requests and ensure timely completion of tasks.
• Collaborate with internal teams to ensure service delivery aligns with client expectations.
• Manage reception duties, greeting visitors and ensuring they are directed to the appropriate team members.
• Prepare and manage service documentation and reports.
• Monitor service performance and escalate any issues as needed.
• Ensure compliance with company procedures, policies, and industry standards.
• Provide administration support to the team as needed
• Support with the management of our ISO and other accreditations

Key Skills & Qualifications:

• Previous experience in service coordination, administration, or customer service is preferred.
• Strong organisational and time-management skills, with the ability to prioritise tasks effectively.
• Excellent communication skills, both written and verbal, with a professional phone manner.
• Proficient in Microsoft Office
• Strong problem-solving skills and attention to detail.
• Ability to work independently and as part of a team in a dynamic environment.
• Experience of ISO accreditation or working in an ISO accredited environment

What We Offer:

• 28 days holiday (including Bank Holidays)
• Birthday day off
• Membership to our Medicash healthcare cash plan

How to Apply:If you are a proactive, customer-focused individual with a passion for delivering great service, we'd love to hear from you!

To apply, please submit your CV and a cover letter outlining your experience and why you'd be a great fit for this role.

Job Types: Full-time, Part-time, Permanent

Pay: £26,000.00 per year

Benefits:

• Free parking
• On-site parking

Schedule:

• Day shift
• Monday to Friday
• No weekends

Work Location: In person

Application deadline: 28/03/2025

Keywords : Carlisle jobs

Closed Date : 2025-04-14