Clearing Assistant

Job information Clearing Assistant from the Company The University of Law Ltd, this latest Clearing Assistant job vacancy is located in the city Remote. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Support field have been opened and published up to the specified time.

Job Description :

Come join ULaw’s Admissions Team!

As our student numbers increase and we continue to diversify our programmes and portfolio, we are looking for high-calibre people to join our Admissions team as a Clearing Assistant.

This is a fantastic opportunity to enter a well-established and respected department who have a strong reputation throughout the institution for effective operational delivery. As a Clearing Assistant, you will be responsible for delivering an excellent and seamless customer service experience to applicants through the confirmation and clearing process to maximise our recruitment targets.

You will have:

• A high level of organisational skills including the ability to multi-task to tight deadlines ensuring enquiries and applications are dealt with in accordance with service level agreements.
• A level of adaptability to be able to respond to conflicting priorities following guidance and direction from your Team Leader.
• Good interpersonal skills to enable successful working with staff and other stakeholders at all levels is also required.

As our Clearing Assistant you will:

• Be responsible for supporting the admissions team during its busiest period by responding to applicant queries via phone, email through CRM, live chat and other media forms.
• Assisting with the undergraduate confirmation which will involve confirming applicant offers against pre-agreed criteria.
• Assisting with the undergraduate clearing processes which will involve making clearing offers against pre-agreed criteria.

We are looking for candidates with good organisational skills including the ability to multi-task to tight deadlines ensuring enquiries and applications are dealt with in accordance to service level agreements.

Interviews will take place on Wednesday 11th and Thursday 12th June via MS Teams.

Location and Admissions working model:

The Admissions Department has successfully implemented a working model incorporating home working. The role is therefore home based, and you must be based within the UK. The role is Monday to Friday 9am to 5pm with an hour for lunch. The period of employment will be Tuesday 1st July to Monday 29 September .

There will also be the requirement to work some additional hours to support the main confirmation and clearing periods as outlined below.

Confirmation:

• Saturday 9th August 10.00am – 4.00pm

Clearing:

• Thursday 14th August 7.45am – 7.00pm
• Friday 15th August 8.15am – 5.30pm

Our ‘Hub Day’ concept requires the teams within the department to attend specific days on campus at our London Moorgate campus. These days focus on specific work-related themes identified by the management team in collaboration with team members. This enables the teams to engage face to face with colleagues and ensures a supportive and collegiate working environment for our staff.

You will be required to attend one hub day in August for confirmation training, on Thursday 7th August , travel costs will be covered by the University.

To arrange an informal discussion about the role, please contact one of our Admissions Team Leaders: Tiffany Wetherill tiffany.wetherill@law.ac.uk or Donna Marsden donna.marsden@law.ac.uk

For this opportunity, you must be able to prove you have the right to work in the UK – if in doubt please visit the following link Right to work checklist – GOV.UK (www.gov.uk). Please note we are not a licensed sponsor.

Our Approach

We are committed to ensuring our workforce is reflective of our diverse student population, striving to increase the representation of age, disability, gender identity and expression, religion, race, sex, sexual orientation, and socio-economic background of our employees.

We’re also committed to providing adjustments to those who may require support with the recruitment process – please contact the ULaw Talent Acquisition Team talentacquisition@law.ac.uk.

Please note: For this opportunity, you must be able to prove you have the right to work in the UK – if in doubt please visit the following link Employers’ right to work checklist – GOV.UK (www.gov.uk). Please note we are not a licenced sponsor.

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