Outpatients Administrator (Bank work)

Job information Outpatients Administrator (Bank work) from the Company HMT Sancta Maria Hospital, this latest Outpatients Administrator (Bank work) job vacancy is located in the city Swansea SA. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Administration field have been opened and published up to the specified time.

Job Description :

If you’re passionate about care, innovation and excellence, then HMT could be the perfect place for the next step in your career. We have an opportunity to join our Outpatients Team at Sancta Maria hospital. This role will handle a diverse range of administrative tasks, ensuring that the department operates efficiently and effectively. This includes managing patient medical information, facilitating appointments, and supporting staff logistics

The key element of this role is to offer a friendly service to all hospital users, and to respond in a professional manner and work within the agreed parameters relating to information security, data protection and patient confidentiality.

They deliver the highest standard of administration support to the outpatient department. The postholder will be responsible for a wide variety of administrative duties such as supporting the receipt of medical information from patients, including health questionnaires and GP summaries. Also providing administrative support with staff rosters, room bookings, outpatient appointments and dealing with queries in a professional and courteous manner. He/ she will also ensure all test results are available for the clinics.

This role will join our bank team

What is Bank Work?

Bank vacancies are not contracted to fixed hours; instead, they allow workers to pick shifts that align with their availability. Our Bank workers enable HMT to managing fluctuating demand, such as covering staff absences, busy periods, or unexpected workload increases whilst offering you the flexibility pick up shifts as available.

Appeal of Bank Work

Bank work is a flexible way to join our team, offering opportunities to work across various roles and departments on an as-needed basis. As a Bank worker, you can choose shifts that suit your availability while supporting HMT in delivering essential care. This arrangement provides valuable experience, competitive pay, and the chance to make a meaningful impact, whether you’re looking for temporary work, a supplementary income, or stepping into a healthcare career.

Bank work offers a unique combination of flexibility, variety, and the opportunity to provide valuable contributions to our teams while gaining experience in a dynamic healthcare environment

At HMT, we take pride in delivering exceptional healthcare through our two private hospitals: St Hugh’s Hospital in Grimsby and Sancta Maria Hospital in Swansea. Both hospitals are dedicated to providing expert, patient-centred care in a welcoming and compassionate environment.

HMT Sancta Maria, along with their sister hospital HMT St Hughs in Grimsby, has a mission to provide safe, high quality care in order to improve the health, wellbeing and independence of their patients. Part of the Healthcare Management Trust, HMT Sancta Maria is a non-profit organisation using their surpluses to fund medical research, educational grants and dementia charities

Whether you’re working in one of our care homes, hospitals, or as part of our Shared Support Services team, you’ll find an environment that values teamwork and personal growth.

You’ll work alongside other passionate professionals who are committed to providing the best care. We foster a collaborative and supportive approach to learning that helps everyone succeed.

Who we are

At the Healthcare Management Trust, we are obsessed with achieving our Vision, “to be the most innovative and best quality provider of niche health and social care services.” Our Purpose is, “to make every contact count, ensuring every resident and patient receives the best possible experience and outcome.

We aim to provide services which value collaboration and place our residents, patients and people at the heart of all we do. We will always do the right thing for our residents, patients and people. We will be outwardly connected to the most innovative practices and service offerings in the market. We will do things differently and will be bold with our ambition to change things for the better.

We are passionate about what we do and so are our people. Bringing their most authentic selves to work and seeking joy and fun in what we do. We will deliver care and clinical interactions compassionately and tailor them to individual needs.” We achieve this by living our business Values each and every day:

• We are caring
• We are enterprising
• We are resourceful
• We are authentic
• We are accountable

Our benefits include:

• Competitive pay
• Employer pension contribution
• Wellbeing support
• Continuous learning
• Career progression
• Flexible working options

Job Description

Data entry using the local the computer system software- Compucare

To work safely and appropriately in a supervised capacity as part of the team, communicating with patients and directing enquiries as appropriate.

Arrange appointments using the required software and Microsoft Outlook.

Manage room bookings for outpatient services, ensuring availability and readiness for scheduled appointments.

Obtain test results in preparation for consultant and nurse led clinics

Scanning patient information on to software programmes, working within the guidelines of confidentiality and data protection policies.

Maintain a data base of any outstanding information required pre-operatively as part of the pre assessment process, e.g GP summaries.

Provide administrative assistance in developing staff rosters to optimise departmental operations.

Address queries from patients and staff in a courteous and professional manner. Serve as a point of contact for outpatient-related inquiries, providing timely and accurate information.

Prioritise tasks effectively to manage own workload, ensuring that all administrative functions are completed efficiently. Monitor and adjust priorities as necessary to meet departmental needs and deadlines.

Record and report information onto patient records in written and electronic format.

Request work and/or maintenance, from the Facilities department.

To keep the department/area of work tidy, and ensure that damaged or problem equipment is reported to facilities. Maintain stock.

Your knowledge, skills and experience

Essential

· Experience working in a customer services and administrative role

· Excellent interpersonal skills

· Willing to undertake self-development activities to improve performance and effectiveness

-Be able to react appropriately to changing demands and situations, working as part of the team to be flexible and accommodating as appropriate.

· Has up-to-date knowledge or demonstrable computer literacy in order to use the following systems:

Electronic Patient Records

Management of Medical Records

Able to prioritize workload

Effective time management skills

Ability to use initiative and make decisions under guidance from line manager

Effective interpersonal skills

Ability to work independently and as part of a team

Excellent communication skills, written and oral

Able to motivate and support others

Encourage effective team working

Understands the importance of confidentiality and dealing with sensitive information

GCSE Maths and English

Demonstrable computer literacy, including WORD and Outlook and Excel

Pay: £12.25 per hour

Benefits:

• Canteen
• Free parking

Work Location: In person

Application deadline: 04/06