Faster Diagnosis Administrator

Job information Faster Diagnosis Administrator from the Company Somerset NHS Foundation Trust, this latest Faster Diagnosis Administrator job vacancy is located in the city Taunton TA DA. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Administration field have been opened and published up to the specified time.

Job Description : The closing date is 1st Jun Anticipated Interview date(s) W/C 16th JuneJob summary

The Faster Diagnosis Administrator will be responsible for ensuring that all cancer referrals received through ERS and C The Signs are dealt with promptly, adhering to departmental policy and Cancer Waiting Times targets and guidance. You will

Liaise with GPs, referrers to ensure all pertinent information is gathered in order to effectively triage the patient.

Liaise with Faster Diagnosis Nurses to ensure an efficient and timely triage for patients.

Ensure all cancer referrals are registered on PAS including demographical and clinical information.

Ensure sessions are used to the maximum capacity including short notice cancellations.

Ensure daily monitoring of generic email box and managing queries.

Carrying out table top triage where appropriate, under guidance of Faster Diagnosis Team Manager and Faster Diagnosis Nurses

Ensure direct bookable referrals are accepted within 24 hours of appearing on the referrals for review worklist to meet departmental standard.

Be the first point of contact for patients and service users providing an in depth knowledge of outpatient scheduling procedures for their speciality across Somerset.

Identify any cases where it is not possible to allocate patients an appointment within the given timescales to the Faster Diagnosis Coordinator, Team Manager and Service Manager to enable action to be taken to resolve and the standard to be met.

Provide cover for colleagues during periods of planned Annual leave and sickness as required.

Main duties, tasks & skills required

The main administrative duties for this post include:

• Daily checking of eRS for new referrals, collecting all necessary information and directing as appropriate to the correct Faster Diagnosis Nurse for triage.
• Booking Triage calls and first appointments within trust and national targets.
• Responsibility for dealing with eRS rejections and issues. Communicating back to GPs on rationale and recording appropriately on eRS and PAS.
• Responsibility for maintaining displaced appointments and appointments for booking on a daily basis.
• Accurately recording and updating patient-level data on multiple systems (Maxims, TrakCare, SCR)
• Assisting the Faster Diagnosis Coordinator in investigating any complaints or incidents that may arise in relation to appointments.
• Sending of PSA/FIT tests and tracking their completion.
• Typing of results letters for certain specialties

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

Job description

Please see attached Job Description & Person Specification for further details of duties and responsibilities.

Person specificationQualificationsEssential

Educated to GCSE or equivalent, including English NVQ Level 2 or equivalent in business administration Candidates who can demonstrate equivalent experience will be considered.

ExperienceEssential

Competent in the use of MS Office, including proficient in Word, Excel, PowerPoint and Outlook

At least one years relevant administrative/secretarial experience or similar within the last three years

Good organisational skills

Working as a team and working to deadlines

Desirable

Understanding of local Access Policies

Understanding of Cancer Waiting Times guidance

For help with your application, contact:

Sian Axten

Pay scheme

Agenda for Change

Band

Band 3

Salary£24625.00 to £25674.00 Yearly Contract

Permanent

Working pattern

Full-Time, Flexible Working

Reference number

184-OL-OR-2641

Job locations

Musgrove Park Hospital Musgrove Road Taunton Somerset TA1 5DA