Job Description :
Job information Junior Customer Service Assistant from the Company GLOBELINK FALLOW LIMITED, this latest Junior Customer Service Assistant job vacancy is located in the city Romford RM QQ. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Networking field have been opened and published up to the specified time.
Job Description :
Role Overview:As a Junior Customer Service Assistant, you'll play an essential role in ensuring that customers have a positive experience with our campaigns. You'll assist in responding to enquiries, resolving issues, and supporting the overall customer journey from first contact to final follow-up.
Key Responsibilities:
- Provide support to customers via phone, email, and face-to-face interactions at events
- Respond promptly and professionally to customer enquiries
- Help resolve customer concerns in a timely and empathetic manner
- Represent client brands with professionalism and enthusiasm
- Collect and record customer feedback to support campaign improvements
- Assist the marketing team with campaign-related customer service tasks
What We're Looking For:
- Strong communication and interpersonal skills
- A friendly, positive, and helpful attitude
- Willingness to learn and grow within the company
- Ability to work in a fast-paced environment and manage multiple tasks
- Previous customer service or retail experience is a plus, but not required
What We Offer:
- Comprehensive training and development programme
- Opportunities for progression within the marketing or customer engagement teams
- Fun and inclusive work environment
- Regular team socials and networking opportunities
How to Apply:Ready to take your first step in marketing and customer service? Send us your CV and a short cover note telling us why you'd be a great fit. We can't wait to meet you!
Job Type: Full-time
Pay: From £30,000.00 per year
Benefits:
- Additional leave
- Bereavement leave
- Company events
- Employee mentoring programme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
- Sick pay
Work authorisation:
- United Kingdom (required)
Location:
- Romford RM3 8QQ (required)
Work Location: In person
More Information
- Salary £30,000
