Change Management Lead (2 year FTC)

Job information Change Management Lead (2 year FTC) from the Company McDonald's Limited, this latest Change Management Lead (2 year FTC) job vacancy is located in the city London N AW. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Leadership field have been opened and published up to the specified time.

The Opportunity

We are excited to appoint a Transformation Management Office (TMO) Change Management Lead for UK & Ireland to manage a portfolio of change programs for the market, coordinating and streamlining immediate change execution activities.

This role will be offered as a fixed term contract.

You will be 100% dedicated to change efforts related to Enterprise Transformation and will work across functions, programs, projects and initiatives to plan and drive an integrated Change Management approach across Change, Communications and Training. This will include assessing change readiness, conducting impact analysis, stakeholder alignment, and communication.

This individual will support the creation of market-specific Change Management tools and methodologies in alignment with the UKI Transformation Management Office and McDonalds Global Change team.

The role will have a dual reporting line into the Market Transformation Director and Global Segment.

What will my accountabilities be?

• Align Leadership:
  • Support the Transformation Director to influence business leaders and program sponsors and enable them to effectively role-model and advocate for change. Align leaders on change vision and strategy, ensuring that leaders understand their role in leading through change.
  • Advise and coach business functions on key Change Management decisions (e.g. strategy, execution, and measurement) to ensure alignment with McDonalds change methodology.
• Manage Market Change Portfolio:
  • Work closely with the Transformation team and broader business to identify, support and drive connected change experiences for stakeholders. Maintain the markets change pipeline, anticipate needs and plan for future change needs.
  • Monitor the overall impact of business change across all stakeholder groups to ensure that the impact from change is minimised and supported.
  • Support the Transformation Portfolio team with structuring annual and quarterly transformation plans that will not impose too much of a change burden.
• Drive Change in the Market with One McDonalds Way:
  • Maintain an understanding of McDonalds change strategy and co-ordinate change efforts in market.
  • Support global program team in understanding where market customisations are required for the program (e.g. for legislative reasons)
  • Communicate and collaborate with functional teams and Project Managers to:
    • Understand and shape the change scope and timeline.
    • Assess the change impacts by stakeholder group.
    • Support teams to shape deliverables by leveraging McDonalds change framework, methodology, and assets;
    • Support the creation of a market-specific adoption plans, advising on the ability and readiness of the organisation (including Restaurants) to adopt change being delivered; and
    • Oversee and support the implementation of Transformation within the market, coordinating lessons learnt to drive continuous improvement.
• Communicate Change progress for the Market:
  • Complete regular reporting at a market-level and to the Global Change team on market needs, challenges, and risks, elevating as needed.
• Plan & Coordinate Market Communications:
  • Leverage the plans provided by Enterprise Transformation Management Office that includes audience groups, communication needs, key messages, and current and future communications channels to align messaging across all programs and projects in flight within market.
• • Partner with the UKI Internal Communications team and Project Managers to define, develop and execute a market-specific end-to-end Communications Plan.
• • Aid in any localisations required for Global Programs in support to the program teams e.g. GFMod, GPMod, EDAA, EDGE, etc.
• Advocate for Change and Build Enterprise Change Knowledge:
  • Gain understanding of McDonalds Change Framework and support upskilling across the business.
  • Provide input, document requirements, and support the design and delivery of program/project training programs with internal and external partners.
  • Actively identify influential partners and ways to inspire change initiatives on specific projects e.g. Change Networks.
• Provide outside-in perspectives on Change Management:
  • Provide regular outside-in perspectives on best practices and approaches to achieving successful business transformation through Change Management, Training and Communications.

What Team will I be a part of?

You will be part of the Strategy, Insights and Transformation team in the UK&I market, and also part of the global Transformation Management Office. These hugely important teams connect people across our business to focus on delivering the right projects, in the best way, to achieve our business goals. It proactively and independently challenges and innovates, working diligently to improve the way we work and deliver change as a business.

You will have a dual reporting line, reporting in market to the Transformation Director, as well as the Segment Change Lead within the Global Transformation Management Office. You will be required to work collaboratively with colleagues right across the business and with external partners to amplify the impact you can have. This is a truly exciting time to lead the Transformation team and collaborate across the business to influence the outcomes for change.

Who are my customers?

Given the central nature of the role, your customers are wide and varied. With strong engagement and influencing being strengths, you will also have the emotional intelligence and flexibility in thinking and acting to engage with relevancy and authenticity at every level. Your key customers (not exclusive) include:

• Transformation Management Office - retain alignment and report on delivery of the Accelerating the Arches vision.
• UK&I Senior Leadership team influence Change direction and create alignment.
• UK&I Cross Functional Leadership Team align functional leaders around the plan and enable them to deliver it.
• UK&I Change Steering Group use governance optimally to hold the business to account.
• Project leads advocate and demonstrate innovative and agile ways of executing change.
• UK&I Communications team ensure our strategic storytelling is simple, clear and consistent.
• Franchisees collaborate and value them as a business partner and change enabler.
• Suppliers and partners demonstrate our scale through smart partnering and resource sharing.
• Restaurants making sure that in whatever we do we stay grounded and keep it real.