Job information Client Success Analyst from the Company IntApp, this latest Client Success Analyst job vacancy is located in the city London. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Healthcare field have been opened and published up to the specified time.
Job Description :
Client Success Analyst Hybrid- City of London French Speaker The Client Success Analyst will handle client inquiries and add-on projects while providing a high level of technical support to the Intapp user community. This full-time position offers a strong career growth opportunity to develop valuable professional services skills working among an enthusiastic team in London. The analyst will ensure all high priority issues are addressed in a timely and efficient manner. For this role,. we are seeking candidates with business level French language competency What you will do:
- Consultative Support: The Analyst is expected to fully learn the Intapp DealCloud platform and services, and will be responsible for offering client best practices and a consultative approach to ongoing client support
- Client Education: Assist clients with questions regarding training, platform configuration, workflow and new processes
- Client Satisfaction and Product Adoption: The Analyst must ensure that his/her assigned clients are raving fans of the product, service and company. You will analyze success metrics to determine adoption trends and collaborate with the Client Advisory team on how to improve adoption for specific clients
- Quality: The Analyst will be responsible for delivering an exceptional level of solution quality in the eyes of our clients
What you will need:
- Client Success or Technical/Product Support experience required
- Business level French language skills essential
- Strong Excel skills and competency with Windows OS and Microsoft Office suite required
- We are keen to find someone with business level French language skills
- An undergraduate business, computer science degree or other related degrees or experience
- Strong written and verbal communication skills, and be able to work effectively in partnership with clients
- Superior troubleshooting, evaluative, and technical problem-solving abilities
- Self-motivated, strong work ethic, and a whatever it takes to get it done mentality
- Willingness to roll-up up your sleeves to get the job done while contributing to the overall success of the company
- Strong organizational skills and is an effective planner
What you will gain at Intapp: Our culture at Intapp emphasizes accountability, responsibility, and growth. We support each other in a positive, open atmosphere that fosters creativity, approachability, and teamwork. We're committed to creating a modern work environment that's connected yet flexible, supporting both professional success and work-life balance. In return for your passion, commitment, and collaborative approach, we offer:
- Competitive base salary plus variable compensation and equity
- Generous paid parental leave, including adoptive leave
- Traditional comprehensive benefits, plus
- Generous Paid Time Off
- Tuition reimbursement plan
- Family Formation benefit offered by Carrot
- Wellness programs and benefits provided by Modern Health
- Paid volunteer time off and donation matching for the causes you care about
- Home office stipend
- Opportunities for personal growth and professional development supported by a community of talented professionals
- An open, collaborative environment where your background and contributions are valued
- Experience at a growing public company where you can make an impact and achieve your goals
- Open offices and kitchens stocked with beverages and snacks
#li-nl1 Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks if applicable to the position. Please note: Intapp will not hire through text message, social media, or email alone. We will never extend a job offer unless you have been contacted directly by an Intapp recruiter and have participated in the interview process which will generally consist of 3 or more virtual or in person meetings. Please note that Intapp only uses company email addresses, which contain @intapp.com or @dealcloud.com to communicate with candidates via email. Intapp will never ask for financial information of any kind or for any payment during the job application process. We post all legitimate job openings on the Intapp Career Site at . If you believe you were a victim of such a scam, you may contact your local authorities. Intapp is not responsible for any claims, losses, damages, or expenses resulting from scammers.
