Job Description:

Job information Contract & Data Analyst from the Company Olympus UK & Ireland, this latest Contract & Data Analyst job vacancy is located in the city Southend-on-Sea located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this Contract field have been opened and published up to the specified time.

Job Responsibility:

“Olympus is a global leader in the medical device and technology industry. For more than 100 years, we have focused on making people's lives healthier, safer, and more fulfilling. Our products and solutions help to diagnose, prevent, and treat illnesses, further scientific research and keep people safe.”

In the position of the Contract & Data Analyst you will be responsible for working within the Service Care Plan Administration department, alongside Service Contract Sales, to complete complex contract administration and undertake post contract management.

This role offers flexible hybrid working from HQ in Southend on Sea

The role will involve preparing new and revised customer offers, as well as reporting, analysis and management of existing contracts, to both increase the quality of service delivered to the customer and to maximise efficiency and profitability.

Key duties

• You will prepare complex pricing offers, raise Service Care Plan proposals (contracts) and compose customer correspondence
• You will be responsible for reporting against contracts and completing post contract data analysis
• You will be involved with post contract management and performance monitoring
• You will support field based staff with regard to various administration tasks
• You will manipulate large data sets using Excel and Qlikview
• You will be responsible for updating & maintaining data within corporate business systems and Microsoft Excel spreadsheets
• You will be answering incoming telephone calls and dealing with general customer queries
• You will Provide support to other areas within the department as required
• You will undertake ad hoc analysis as and when required

What are we looking for?

• You have a minimum of 2 years' experience working in a complex administrative role.
• You will be experienced in working with and analysing large data sets
• You have prior experience being a part of a customer support team and understand the needs of a customer
• You have experience collaborating with peers and forming agreements across cross-functional teams.
• You are skilled at explaining complex information succinctly and clearly.
• You will be able to manage effectively multiple work streams, whilst keeping the customer focus at the highest level.

What does Olympus offer?

• Generous annual leave entitlement
• Comprehensive company pension scheme
• Private medical cover
• Free annual health check
• Subsidised gym membership
• Employee discounts

We are an equal opportunities employer, and we are committed to ensuring that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown.

Job Types: Full-time, Permanent

Benefits:

• Canteen
• Company pension
• Cycle to work scheme
• Free parking
• Life insurance
• On-site parking
• Shuttle service provided
• Work from home

Schedule:

• Monday to Friday

Work Location: Hybrid remote in Southend-on-Sea

Reference ID: contact & data

Keywords : Southend-on-Sea jobs

Closed Date : 2024-12-18