General Manager in Rural Plantbased Cafe

Job information General Manager in Rural Plantbased Cafe from the Company Wild Root, this latest General Manager in Rural Plantbased Cafe job vacancy is located in the city Southport. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Administration field have been opened and published up to the specified time.

Workdays: 40 Hours per weekHolidays: 28 days inclusive of bank holidays

Start date: ASAP

Wild Root is a fully plant-based, dog friendly café set in a beautiful rural location. Plants are at the centre of everything we do here!

Our cafe and deli offer a wide range of homemade meals with plants at the centre of every dish, no junk, no nasty fillers! We are determined to bring plant-based eating back to plants, putting vegetables in the centre of each plate!

Wild Root is a beautiful place to work, surrounded by like-minded staff and customers. We are looking for someone who can remain calm and thrive in a busy environment and direct staff effectively to make sure all our customers are happy and looked after during their time with us.

What's in it for you:

• Free meals on shifts
• Generous discounts
• Regular discretionary staff incentives
• Staff uniform
• Excellent training and a fun working environment
• 100% of gratuity distributed to the restaurant team (approx £50 per week for GM)
• Free onsite parking

The role:

We are looking for a driven and enthusiastic individual to join our team. You will manage the day-to-day running of the restaurant, including events and private bookings. You will lead the team from the front. You will deliver excellent customer service, perform paperwork duties, including H&S, and help promote the restaurant, retail sales and events to exceed targets. You will create a fun working environment while upholding brand standards. You will be passionate about quality produce.

Responsibilities:

• To meet and exceed performance targets
• Analysing sales figures and forecasting future sales volumes to maximise profits
• Managing stock levels and making key decisions about stock control to remain within the budgets set
• Place orders with relevant suppliers in line with store budget
• Ensuring all reporting duties are completed correctly and in time including cash sheets, payroll, compliance checks & stocktaking
• Manage and ensure all food hygiene and health and safety regulations and company policies are followed
• Making sure all kitchen procedures are adhered to
• Resolving and acting on security and maintenance issues
• Maintaining a high standard of cleanliness throughout; including kitchen, bar, storage and customer areas
• Ensuring standards for quality & customer service are met including dealing with and responding to customer complaints and comments and understanding the complaint procedure
• Cash handling and ensuring banking procedures are followed
• Use EPOS system in line with procedure
• Liaising with Directors and local businesses regarding marketing and business development, to promote the organisation, as well as organise special promotions, displays and events
• Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing
• Create a fun and professional working environment
• Managing and motivating a team to increase sales and ensure efficiency
• Responsible for recruitment and providing or organising training and development
• Conducting performance reviews
• Ensure HR polices and procedures are implemented and adhered to
• Create and manage staff rotas within the budgets set
• Support the Creative Director to ensure all private events and public events run successfully

Essential Skills and Experience:

• A passion for quality produce
• A passion and energy for people skills and personal development
• Must be very friendly and professional in approach.
• At least two years of experience in hospitality in a supervisory role.

Job Type: Full-time

Pay: £24,752.00-£27,000.00 per year

Benefits:

• Company events
• Company pension
• Discounted or free food
• Employee discount
• Free parking
• Health & wellbeing programme
• On-site parking
• Store discount

Schedule:

• 10 hour shift
• Day shift
• Every weekend

Supplemental pay types:

• Performance bonus
• Tips

Ability to commute/relocate:

• Southport: reliably commute or plan to relocate before starting work (required)

Experience:

• Hospitality: 2 years (required)

Licence/Certification:

• Driving Licence (required)

Work Location: In person

Reference ID: WILD-MANAGER