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Employers

eCommerce Customer Development Manager

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Job ID:

40353

Job Type:

Full Time

Category:

eCommerce

Educations:

Bachelor Degree
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Posted:

2024-11-20

Location:

Job Views:

17

Salari:

GBP Negotiable
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Job Description:

Job information eCommerce Customer Development Manager from the Company Johnson & Johnson, this latest eCommerce Customer Development Manager job vacancy is located in the city High Wycombe located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate Bachelor Degree . Job Vacancies in this eCommerce field have been opened and published up to the specified time.

Job Responsibility:

Description

Kenvue is currently recruiting for a:

eCommerce Customer Development Manager

This position reports into the eCommerce Senior Customer Development Manager (Omnichannel) and is based at High Wycombe office

Who We Are

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we're the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON'S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Our global team is made by 22,000 diverse and brilliant people, passionate about insights, innovation and committed to deliver the best products to our customers. With expertise and empathy, being a Kenvuer means to have the power to impact life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage - and have brilliant opportunities waiting for you! Join us in shaping our future-and yours.

What You Will Do

The primary objective of this eCommerce Customer Development Manager role is to support the delivery of eCommerce revenue & profitability targets by driving increased eCommerce sales as part of the broader channel plan. You will actively seek out new opportunities to develop eCommerce sales growth within our Grocery and High Street customers. Finally, you will develop and build the wider capability of the sales and marketing organization, working with the regional team and local market teams, to develop and execute resources and materials that enable the organisation to better identify and execute on eCommerce opportunities.

This is a great opportunity for an ambitious individual to join the fast paced and fast-growing eCommerce team. You will have high visibility within the organisation given the business priorities around eCommerce.

Key responsibilities include:

  • Being accountable for the ecommerce P&L for your respective accounts, delivering monthly internal & external reviews and actions plans
  • Driving improved ROI of ecommerce on site and media investment
  • Build eJBPs with priority customers to increase visibility of importance of ecommerce sales to deliver the total account business plans
  • Become an extended part of the respective BU to drive total integration of ecommerce plans for true omni channel customer experience
  • Collaborate with the in-store Customer Development and Shopper Marketing teams to build joined up retailer plans at all ends of the funnel.
  • Own the .com sales performance of each of your retailers and regularly (monthly) present findings and learnings back to wider CD and Marketing teams across the business.
  • Lead Onsite Retail media execution with Citrus Ad & Criteo working closely with our Agency partners and Search specialists
  • Help drive and support plans to deliver an omnichannel experience for our customers based on eCommerce shopper insights.
  • Work closely with peers and local/regional digital & eCommerce teams to identify best practices and processes to improve digital shelf metrics.
  • Undertake analysis of channel performance, and competitive position.
  • Inspire local and regional organisation to accelerate investment into eCommerce by providing performance driven data and insight.
  • Support local leadership for eCommerce, including practices in product presence, demand generation and analytics utilised to improve the sales of Kenvue products.
  • Support local deployment of new technology that enhances eCommerce capabilities.
  • Ensure all eCommerce customer service and supply chain processes are operating effectively.

The eCommerce Customer Development Manager will operate with agility, curiosity, and an entrepreneurial mindset to innovate, learn, and champion best practices deployment. This person will be responsible for creating a high-performance, insights led environment, promoting a culture of collaboration and innovation with cross functional partners locally and regionally.

Qualifications

What We Are Looking For

  • Bachelor's degree or higher
  • Ability to drive strategy and change while implementing, analysing, and reporting on numerous concurrent projects. Ability to navigate well in ambiguity.
  • Superior analytical skills and experience applying data to make decisions. Record of making decisions and implementing change.
  • Project management experience with demonstrated ability to prioritize work independently and manage multiple tasks.
  • Previous B2C eCommerce experience preferred
  • Experience in B2C account management, sales planning, account development, or marketing preferred
  • Understanding of end-user experience as it relates to online purchasing.

What's In It for You

  • Competitive Benefit Package
  • Paid Company Holidays, Paid Vacation, Volunteer Time, Summer Fridays & More!
  • Learning & Development Opportunities
  • Employee Resource Groups

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Primary Location Europe/Middle East/Africa-United Kingdom-England-High Wycombe Job Function Selling Consumer

Keywords : High Wycombe jobs

Closed Date : 2024-12-20

Company Info

Johnson & Johnson

Wokingham, United Kingdom

Company Profile


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