Retail Customer Service Advisor (Fixed and Mobile)

Job information Retail Customer Service Advisor (Fixed and Mobile) from the Company Homefair Blinds & Shutters, this latest Retail Customer Service Advisor (Fixed and Mobile) job vacancy is located in the city Washington. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Engineering field have been opened and published up to the specified time.

Homefair Blinds & Shutters is one of the UK's leading window blind manufacturers and retailers. Operating throughout the North East and North West of England for over 30 years, we have 15 retail showrooms that are supported by a dedicated manufacturing base, and we employ over 150 people.

Our core values are great customer service and a quality product at a fair price, and we thrive for all our colleagues to share these values with us. With service being one of our cornerstones, you will find this role places you directly in the heart of our continuous mission to deliver exceptional service to all.

The successful candidate will be predominately based on our brand new Concession stand in The Galleries in Washington, but on occasion traveling in and around our portfolio of showrooms in the North East.

Whilst working on one of our Concession stands your sole purpose is to attract customers to our business as well as boosting our brand awareness to the wider public, this will involve booking in home appointments with our Design Consultants.

While working in our showrooms as well as booking in home appointments with our Design Consultants you will be responsible for selling blinds accessories, measuring and processing shop collection orders and dealing with customer queries and service issues as they arise.

Job Requirements

A mature and friendly disposition is essential for this role and previous experience within a customer/public facing role would be an advantage but is not essential as full training will be provided to the right candidate. The successful candidate must, however, be confident and enjoy dealing with people face to face and be able to identify and service our customers and colleagues needs. Our showrooms and head office are all equipped with an internal and external phone system where we will communicate with our past, present and future customers. With this being said, the successful candidate must have an exceptional phone manner with quality customer service being the driver.

The successful candidate must also be driven and outgoing to be able to approach members of the public to acquire the leads into the business. Since this position will involve travelling in and around the North East a full UK manual driving licence will be required, and support will be provided for additional travel costs.

We have recently invested in our technology across the business therefore a strong set of skills in using computers is essential for this role. We have invested a lot of time, energy, and money in developing a top of the range system designed exclusively for Homefair Blinds to make our role as manageable as possible.

What can we offer?

We can offer a safe and luxury space to work but if this is not enough, then here are a few others that we can offer you:

· Generous staff discounts

· Support for additional mileage covered in your personal vehicle.

· Overtime opportunities

· Ongoing training and development

· In-depth industry knowledge

· Free parking

· 24/7 support, including confidential external mental health services.

. And so much more!

To apply, please send over a Curriculum Vitae and Covering Letter outlining what you will bring to the role and including all your up to date contact details to: - - Applications for this position will close no later than 31st May , please submit your application before this date for a chance to be successful!

Homefair Blinds & Shutters is an Equal Opportunities Employer.

Job Types: Full-time, Permanent

Pay: £11.44 per hour

Expected hours: 30 - 40 per week

Benefits:

• Company events
• Company pension
• Employee discount
• Free or subsidised travel
• Free parking
• Health & wellbeing programme
• Store discount

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Overtime
• Weekend availability

Education:

• GCSE or equivalent (preferred)

Experience:

• customer service: 2 years (preferred)

Licence/Certification:

• Driving Licence (required)

Work Location: In person

Application deadline: 31/05Reference ID: HFBWG30