Job Description :

Job information Financial Inclusion Advisor from the Company Ealing Council, this latest Financial Inclusion Advisor job vacancy is located in the city . This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this field have been opened and published up to the specified time.

Job Description :

Job description

Working closely with the Income Management Team, external partners and, tenants in order to navigate the welfare benefits system to maximise income and sustain tenancies. The focus of the Financial Inclusion Team is to deliver services that will improve people's lives for the better.

As a Financial Inclusion Advisor you will be responsible for:

  • providing comprehensive income maximisation and welfare benefit advice to residents
  • to engage and working closely with vulnerable residents and to provide support and assistance with local welfare support including Household Support Fund and Discretionary Housing Payments
  • offering face to face appointments at local Housing Hubs and to carry out home visits where required
  • liaising and working closely with other departments and agencies to provide the relevant level of support and advice to prevent debt
  • dealing effectively with a demanding caseload, measuring performance and outcomes and meeting deadlines
  • working with the Rent Officer to reach suitable repayment agreements to prevent legal/eviction proceedings, ensuring tenancy sustainment.
  • organising, attending events to promote the rents service and local support initiatives

The successful candidate will be required to work effectively within a team as well as with other departments/agencies to achieve targets and positive outcomes.

You will have:

  • experience of working with customers in a diverse community
  • experience of dealing with welfare benefits and money management advice
  • knowledge of housing and housing benefit legislation
  • good IT skills and experience of using databases and spread-sheets

Ealing council is committed to safeguarding children and vulnerable adults and expects all staff to share this commitment. Ealing follows safer recruitment practices to protect children and vulnerable adults. The post holder will be subject to an enhanced Disclosure and Barring Service (DBS) check.

This post is subject to Ealing's enhanced vetting process.

This role is deemed customer facing and as such you must have a command of spoken English which is sufficient to enable you to effectively perform the role. This requirement relates to Part 7 of the Immigration Act 2016.

More Information

  • Salary £37,443 - £39,264
Education : GCSE |

Only candidates can apply for this job.
Share this job