Senior Commercial Trading Manager

Job information Senior Commercial Trading Manager from the Company Samsung Electronics, this latest Senior Commercial Trading Manager job vacancy is located in the city Hybrid work in Chertsey. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Leadership field have been opened and published up to the specified time.

Job Description :

Position Summary Why join our team? Our ambition in is to surpass $2 billion in e-store revenue! As part of the European Centre of Excellence e-Store team, you will be instrumental in driving increased revenue and improved contribution as well as improving the customer experience across all European sites. Our e-Store is now the 2nd largest store in Europe and is also an important brand touchpoint for most customer journeys! Our team aims are:

• To consult, advise and collaborate with senior team members in all subsidiaries across Europe (16 subsidiaries and 31 countries) on all aspects of ecommerce.
• To create actionable business plans to support e-store growth across the entire product range (Mobile/IT, TV/AV, Monitors and Home Appliances).
• To create cross-functional and cross-divisional task forces to assist in the delivery and optimisation of the commercial plans through best-in-class guidance.
• To drive change and innovation in markets by piloting and funding initiatives to deliver continuous improvement across all platforms (D2C, EPP. SMB, App, e-Promoter, Digital Media and CRM).
• To co-ordinate shared learning across Europe to capitalize on winning opportunities to accelerate e-store sales growth in line with targets.

This role reports into the Head of Commercial Trading and will play a pivotal role in the growth of e-store across Europe. E-store is a key focus for senior management and this role will be highly visible with regular interactions at a senior level. You will work within a matrix structure with support from cross functional teams. Role and Responsibilities Your key responsibilities To enable our ambition, we have created a European Centre of e-Store Sales Acceleration to work with markets and cross-functional partners to develop strategies to fuel faster growth. You will be expected to appraise and challenge the commercial e-store plans across Europe, evaluating performance, challenging forecasts and creating and developing intervention programs to address any areas of deviation versus targets. You will work with under achieving markets to accelerate e-Store growth by:

• Identifying root cause for e-store under performance, sharing insights and proposing fixes to drive sales improvement.
• Forensically interrogating e-store performance data (sales, traffic channels, shop front etc.) to identify problem areas.
• Influencing senior team members to buy into recommended turnaround plans and building strong working level relationships with local teams to delivery optimal execution.
• Leading taskforces to ensure optimal delivery of all recommended changes through weekly status meetings covering all work streams and providing updates to key stakeholders until performance goals are exceeded.
• Shifting quickly if recommendations are not having the desired impact on revenue and share of business.
• You will validate and challenge all European e-store commercial and trading plans through weekly and quarterly check-ins with e-store heads.
• You will create an in-depth understanding of market needs, opportunities and constraints, and support the local teams to build contingency plans to address under-performance and to capitalize on opportunities for sales growth.
• You will provide training to enhance the knowledge of the key commercial levers to facilitate data-driven decision-making.

Skills and Qualifications What we need for this role To be successful, you will possess the following skills and attributes:

• Hands on international eCommerce experience in a senior online trading role for a well-known brand or retailer delivering significant e-Store sales. 5+ years
• Hands on performance marketing experience, specifically paid search.
• Able to demonstrate significant eCommerce sales growth/performance turnaround, through data-driven insights and decision-making.
• Confident working in a matrix organization structure and be able to influence senior collaborators with varying degrees of eCommerce knowledge.
• Strong communication and presentation skills with the ability to simplify problems and solutions to suit different audiences.
• You will possess in-depth knowledge and experience in the following areas:
  • End to end eCommerce trading
  • Optimising eCommerce trading plans
  • Multi-channel strategies (D2C, SMB, Shop App, EPP)
  • Digital marketing strategies including paid search, affiliate, paid social, etc.
  • CRM
  • Merchandising & Customer Journey
  • Web Analytics
  • Sales Forecasting
  • CRO Tools & strategies

What does success look like?

• You will be passionate about all things eCommerce
• You will be relentless in your ambition to deliver change to ensure continuous improvement.
• Being diligent in understanding root cause and work proactively to make sure that we develop commercial astute plans to address performance issues.
• You will be able to show an acceleration vs sales trends in stagnant or developing markets through turnaround plans.
• Success will be measured by improvements in Subsidary eCommerce revenue and share of business metrics.

Benefits of working at Samsung include

• Hybrid working - 3 days in the office and 2 days at home per week
• Bonus scheme linked to individual, team and company performance
• Car Allowance
• Pension contribution
• Three volunteering days each year
• Holiday - 25 days plus bank holidays and an additional day off for your birthday
• Access to discounts on a wide range of Samsung products
• Access to a discount shopping portal
• Partner Colleagues are not eligible for certain types of statutory leave such as Samsung Family Leave or Sick Leave policies but may be eligible for statutory payments via their agency

A note on equal opportunities We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.