Adaptations Admin Support Assistant

Job information Adaptations Admin Support Assistant from the Company Wigan Council, this latest Adaptations Admin Support Assistant job vacancy is located in the city Wigan. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Administration field have been opened and published up to the specified time.

Job Description :

Social Care

Adult Services

Wigan Council

Wigan Life Centre South

College Avenue

Wigan

WN1 1NJ

Salary: Grade 3, £11,368 – £11,750 per annum. £11.78 – £12.18 per hour

18.5 hours per week

Your role:

You will be part of a team delivering adaptations to council and private properties in the Wigan Borough. Working alongside a dedicated team of staff providing administration support for colleagues and managers you will deal with a range of enquiries from a number of sources including telephone calls, letters and email. You will be the first point of contact for new enquiries liaise between customers, contractors, colleagues and partner agencies. You will be responsible for general administration tasks such as input and extract data from ICT systems, ordering works, processing invoices, and the preparation and posting out of correspondence.

About you:

You will be the first point of contact for all new incoming enquiries that are received via telephone, letter or email. You will have 3 GCSE’s at grade 4 or above (A-C) or experience of working in partnership with other organisations and agencies to deliver effective and appropriate services. You will support the resolution of issues by liaising with customers, contractors, colleagues and other Council departments and partner agencies and refer the matter to a manager or colleague for assistance as required. Youi will record enquiries and resolution on our own ‘in-house’ computer/ filing systems.

About us:

Wigan Council has been voted ‘Overall Council of the Year’ at the APSE (Association for Public Service Excellence) Awards and has recently published The Deal 2030, our ambitious plan for our borough. We are signed up to the Greater Manchester Continuous Service Commitment ensuring that your service will be continuous or ‘unbroken’ between the supporting organisations.

Wigan is great place to work, we believe in putting people at the heart of service development and they are the driver for everything we do. We want to ensure services are allowing people to lead the best life that they can. This is a great opportunity to join a forward thinking team who will offer you the support you need to succeed.

Here at Wigan, we are proud to support flexible working patterns, when the service can accommodate this. We also take a blended approach to where we work, depending on the work we do. This may include working from home (My Place), the office (Our Place) or the community (Your Place). We like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of exclusive rewards and benefits click here to find out more about working for #TeamWigan.

Wigan Council prides itself on equality, inclusion and promoting diversity within the borough and aims to recruit a workforce that reflects our diverse communities. We invest in training and developing our staff, in a positive learning environment, and aim to be a consciously inclusive employer. We welcome applications from everybody in the community and would particularly encourage applicants from our underrepresented groups to apply. At Wigan, it is really important to us that applicants demonstrate our Team Wigan behaviours, and we do all we can to make sure that everyone feels like they belong. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process.

To be appointable in this role you must be able to prove you have the right to work in the UK. If you are unsure, please visit the below link to check you qualify to apply. Please note, at present we are not a licenced sponsor. Prove your right to work to an employer: Overview – GOV.UK (www.gov.uk)

For further information, please contact Eileen Connor on 01942 486541 or email Eileen.connor@wigan.gov.uk

To view the details relating to this position, please click the links below:

Job Specification

Privacy Notice

Interview dates: To Be Confirmed

salary from

£11,368

contract

permanent

working hours

part time

application deadline 11 59 pm 2nd Jun 2024