Patient Coordinator

Job information Patient Coordinator from the Company Mediface Aesthetics LTD, this latest Patient Coordinator job vacancy is located in the city Doncaster DN. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Healthcare field have been opened and published up to the specified time.

Job Description :

Job Title: Patient Coordinator – Medical Aesthetic Practice

Location: Doncaster

Job Type: Full-Time, or Job Share Available (x2 Part time positions).

Salary: £12.50 per hour to £14.50 per hour (depending on experience and skill set)

About Us:

We are a busy and dynamic luxury medical aesthetic practice, dedicated to providing high-quality treatments and exceptional customer experiences. Our clinic is committed to providing our patients with the gold standard in aesthetic medicine, using only premium products, world leading technologies and results driven treatment in a nurse led friendly, professional, and ethical environment.

Job Description:

We are seeking a proactive and organised Patient Coordinator (Reception) to manage the front-of-house operations at our busy aesthetic clinic. As the first point of contact for our patients, you will play a vital role in ensuring that every patient feels welcomed, valued, and informed about our services. Customer satisfaction is at the forefront of Mediface, it is important that as front of house you are approachable, friendly and professional at all times.

The ideal candidate will have experience in a customer facing role. Experience within the aesthetics, beauty / health and well-being industry is preferred but is not essential to the right candidate. You must be motivated, a quick learner with a genuine passion for this industry. This role is both customer-facing and operational, requiring someone who is comfortable coordinating patients and assisting practitioners within the patient’s journey.

Overview

We are seeking a dedicated and organised Patient Coordinator to join our team. The ideal candidate will serve as a vital link between patients and practitioners, ensuring a seamless experience for all patients. This role requires excellent communication skills, attention to detail, and good administrative skills to manage patient interactions effectively.

Duties

• Greet patients warmly upon arrival and assist them with the check-in process.
• Schedule appointments and efficiently manage the calendar for our practitioners.
• Patient education and information regarding our services.
• Maintain accurate patient records and ensure all information is up-to-date and confidential.
• Answer phone calls and respond to patient inquiries in a timely manner.
• Coordinate with medical staff to facilitate smooth patient flow within the practice.
• Assist in the preparation of patient documentation and forms as needed.
• Handle administrative tasks such as filing, data entry, and office organisation.
• Marketing including social media, blast emails etc..
• Point of contact for patients pre and post treatment.
• Ensure compliance with clinic policies.

Overall, a patient coordinator is key in creating a positive, efficient, and caring experience for our patients, ensuring they feel supported before, during, and after their aesthetic treatments.

A successful candidate must have:

• An approachable, welcoming, friendly personality.
• Strong organisational skills with the ability to multitask effectively.
• Excellent verbal and written communication skills.
• Proficient in IT skills to ensure the usage of office software and electronic health record systems.
• A compassionate attitude towards patients and a commitment to providing exceptional service.
• Ability to work well under pressure in a fast-paced environment.

Great perks including;

Free Laser Hair Removal

Employee Discount and Family/Friend Rates

Bonus Reward Scheme

Career and Training Progression

Team Building Days

Christmas and Bank Holiday Closure

Company Pension

_ If you are passionate about enhancing patient experiences through effective coordination and support, we encourage you to apply for this rewarding opportunity as a Patient Coordinator._

Successful applicants will be welcomed to an face to face interview and clinic tour, for additional information please don’t hesitate to get in touch via email to info@mediface-aesthetics.co.uk

Job Types: Full-time, Part-time, Permanent

Pay: £12.50-£14.50 per hour

Expected hours: 30 – 37.5 per week

Additional pay:

• Bonus scheme
• Commission pay
• Performance bonus

Benefits:

• Additional leave
• Company events
• Company pension
• Employee discount
• Free parking
• On-site parking
• Store discount
• Transport links

Schedule:

• Flexitime
• Monday to Friday
• Weekend availability

Work Location: In person

Application deadline: 18/04Reference ID: Patient Coordinator (Reception) Aesthetic Clinic