Customer Service Assistant Apprentice

Job information Customer Service Assistant Apprentice from the Company Hairdressing supplies lincoln ltd., this latest Customer Service Assistant Apprentice job vacancy is located in the city Lincoln. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Marketing field have been opened and published up to the specified time.

Job Description :

Location: Hairdressing Supplies – Witham St Hughs

Employment Type: Full time apprenticeship

Job Description:We are looking for a motivated individual with an interest in customer service to join our Customer Success team as a Customer Service Apprentice. No prior experience is necessary, but a willingness to learn and grow is essential.

Responsibilities:

• Assist in improving Customer Service.
• Learn to identify ways to improve customers experience.
• Answering customer inquiries via phone, email, chat, and social media
• Providing accurate information about products and services
• Resolving customer complaints and issues promptly and effectively
• Following up with customers to ensure their issues are fully resolved
• Updating customer accounts and information as needed
• Creating customers orders on our systems

Requirements:

• Excellent verbal and written communication skills
• Active listening skills to understand and address customer needs effectively
• Ability to use information clearly and accurately

Benefits:

• Hands-on training and mentorship from experienced professionals.
• Exposure to the fast-paced customer service industry.
• A loyalty holiday per year of service.
• Potential for career advancement within the company.
• Annual salary £13,999

Join our team and start your career in the world of customer service!

Job Types: Full-time, Apprenticeship

Pay: £13,999.00 per year

Benefits:

• On-site parking
• Store discount

Schedule:

• Day shift
• Monday to Friday
• No weekends

Ability to commute/relocate:

• Lincoln: reliably commute or plan to relocate before starting work (preferred)

Education:

• GCSE or equivalent (preferred)

Work Location: In person