Student Services Administrator

Job information Student Services Administrator from the Company Bath College, this latest Student Services Administrator job vacancy is located in the city Bath BA UP. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Administration field have been opened and published up to the specified time.

Job Description : Description Permanent contract, 37 hours per week, 52 weeks per year Under the direction of the Student Services Manager the post holder will assist in the provision of an effective Admissions, Student Bursary and Information Advice and Guidance Service across both campuses within Student Services. Bath College is an inclusive education and training community, providing learning for people with a wide range of abilities from a far-reaching area, from entry level to Level 5 programmes. We are committed to meeting the needs of all our students. This is a very exciting time to join the College. If you feel you can make a positive contribution, please complete the application form, making sure you detailing how your qualifications, skills and experience meet the requirements of the role.The job posting can close as soon as sufficient applications have been received. Key Responsibilities

• Greet enquirers and respond to personal, telephone, e-mail and written enquiries; elicit their needs and offer information, advice, guidance and enrolment in line with exceptional customer service.
• Sign visitors into the college system and inform staff member of the arrival.
• Provide information, advice and guidance on the range of courses available, course fees and funding, offering information on payment options, course locations, timetables etc.
• Where necessary, assist students in completing enrolment, application and bursary forms and information on procedures.
• Assist with the daily receipt and input of enrolments. Record and check reconciliations and payments in line with college financial regulations and procedures.
• Assist in taking and processing student course and trip payments.

Please see attached for the full Job Description Skills, Knowledge and Expertise

• Minimum of 4 GCSEs (Grade C/4 or above) or equivalent including English Language and Maths.
• Demonstrate experience of first-line customer service including handling enquiries face-to-face, by telephone and by email.
• Demonstrate competency in Microsoft Office.
• Demonstrate experience of handling cash/ credit/debit card transactions.
• Experience of achieving performance targets and delivering to strict deadlines.

Please see attached for the full Person Specification Staff Benefits

• Generous paid holiday entitlement of 30 days, exclusive of College closure days and public holidays. Pro rata for part time roles.
• One Selfie Day per year
• Contributory salary pension scheme (Local Government)
• Continuing Professional Development for all staff
• Laptop Salary Sacrifice Scheme
• Cycle to Work Scheme
• Private Healthcare Scheme
• £500 Refer a friend and earn a reward
• Subsidised cafes - at both campuses
• Employee Assistance Programme - Staff have access to this programme. It is a free and strictly confidential short-term counselling and support service (up to six meetings after an initial assessment session with a qualified counselor)
• The College offers an eye sight test for anyone who meets the criteria as described within the Health and Safety (Display Screen Equipment) Regulations.
• Progressive family friendly policies (exceeding statutory requirements) that supports a health work/life balance, all staff are entitled to request flexible working.
• Discounted treatments at the Academy, Bath Campus
• Free parking at the Somer Valley Campus in Radstock

About Bath College Welcome to Bath College, a vibrant and successful College with two campuses, one in the centre of Bath and one in the rural setting of Radstock. We pride ourselves on providing training for the region's future workforce by offering courses in both vocational and traditional academic subjects to students from across Bath, Bristol, Somerset, Wiltshire and beyond.