Senior Council Tax Recovery Officer

Job information Senior Council Tax Recovery Officer from the Company London Borough of Hillingdon, this latest Senior Council Tax Recovery Officer job vacancy is located in the city Hybrid work in London UB. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Leadership field have been opened and published up to the specified time.

Job Description :

Job number FIN00194 Location Civic Centre, High Street Uxbridge, Middlesex, London, UB8 1UW Directorate Finance Job Type Strategic Operational Finance Contract Type Permanent Working Hours 36 Closing date 07 June Salary range £35,577.00 – £36,567.00 per year

About us

At Hillingdon we’re proud of our commitment of ‘Putting our residents first’, ensuring they’re at the heart of everything we do! We want to attract talented individuals like yourself who share our aspirations for the borough and can support us to deliver exceptional services for Hillingdon.

With an ambitious strategy we pride ourselves on delivering services that improve the lives of all our residents, businesses, and partners. Embarking on a journey of continuous improvement, we’ve set an agenda to ensure the provision of; safer communities, a thriving local economy, a greener more sustainable environment, whilst increasing our digital capabilities.

Working at London’s second largest borough can be tough, particularly with government reforms, budget restrictions, and political attention – but it’s enough to keep us busy and ensures no two days are the same!

What does a Senior Council Tax Recovery Officer do at Hillingdon?

As a Senior Council Tax Recovery Officer you will deliver an efficient, effective revenue collections and recovery service through the prompt and accurate processing of information from all sources including online facilities. Be responsible for setting accounts, applying reliefs, discounts and exemptions to correctly levy the council tax due from Hillingdon residents.

Carry out recovery procedures in accordance with council tax regulations. Assist tax-payers face to face with their enquiries in writing, phone and email.

Assist taxpayers at court. To liaise with Insolvency Solicitors, Practitioners and any other agency acting on behalf of the Council in instigating Bankruptcy, Charging Orders and winding up action. Liaise with and monitor enforcement agents as required and monitor and maintain bailiff performance.

Support the Recovery Team with any general and or complex queries, give training as and when required. In reporting to the Council Tax Recovery Team Leader you will provide support to the management team to ensure the recovery function runs smoothly.

About you

Are you a team player and self-motivated individual? Do you want to learn and develop in local government supporting Revenues and Benefits? Hillingdon Council are looking for an enthusiastic and committed individual to join our Revenues and Benefits Services team.

On a day-to-day basis, you will be responsible for dealing with the collection of Council Tax and Council Tax Recovery in accordance with legislation, local policies, and strategies. Excellent customer service and negotiating skills are essential, together with the ability to make decisions and work as part of a team. To support the team and management with projects and training.

Working as a Senior Council Tax Recovery Officer at Hillingdon Council is a challenging but rewarding role. You will need to be flexible in your approach and be able to adapt to changing demands of the Service. To give support and guidance to the team on Council Tax matters. An understanding of Business Rates would be an advantage. In return we offer hybrid working where the successful applicant will join a team of friendly and supportive colleagues.

Previous experience working in a Revenues and Benefits or recovery role is required and on going training and support will be provided

What we offer

We value our employees and are committed to ensuring that they enjoy a fulfilling and rewarding career with us. We understand that a happy and motivated workforce is essential for the success of our organisation. That is why we offer a wide range of employee benefits to enhance your work-life balance, financial wellbeing, health, and professional development. Here’s a comprehensive overview of the fantastic benefits we provide: Work Life Balance

• Flexible Working Hours – We recognise the importance of flexibility in managing your work and personal life.
• 36 Hour Week – Enjoy a standard 36-hour workweek for all full time staff.
• Generous Holiday Entitlement – You will receive a minimum of 26 days annual leave each year, in addition to bank holidays. This entitlement increases to a maximum 37 days after 10 years of service.

Health & Wellbeing

• Hillingdon Sport Leisure – Stay active and healthy with discounts at council owned leisure centres and swimming pools across the borough.
• Cycle Purchase Scheme – Promote eco-friendly commuting with our cycle purchase scheme.
• Discount on Golf Fees – Enjoy up to 30% discounts on green fees at council owned golf courses.
• Financial Benefits – Secure your future with access to the Local Government Pension Scheme and membership to the Credit Union
• Vivup Benefits – Access a variety of offers and discounts through our Vivup Benefits.
• Eye Care – We contribute towards eye tests and lenses for Display Screen Equipment
• Mental Health Support – Our mental health first aiders are trained to identify, understand, and help employees experiencing mental health issues.
• Support and Counselling Services – Access free 24-hour confidential advice and counselling as well as a legal advice service for you and your immediate family.

Commute with Ease

• Travel Support – Make your daily commute easier with our season ticket loans and free car parking. We also provide bicycle parking, lockers, and showers at the Civic Centre.

Equity, Diversity and Equality Statement

At the London Borough of Hillingdon, we are committed to creating a diverse, inclusive, and equitable workplace. We value the unique perspectives and experiences of all individuals, and we believe that our workforce should reflect the diversity of the communities we serve.

We strive to ensure that our recruitment process is free from discrimination and bias, and we are dedicated to providing reasonable adjustments to applicants with disabilities. We recognise the value of a diverse workforce and encourage applications from candidates from underrepresented groups.

Join us in building a workplace where diversity is not only embraced but also celebrated, and where every individual has the opportunity to thrive and contribute meaningfully to our organisation’s success.

Additional Information We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Applicants should be aware that the post will only be offered to successful candidates subject to an Enhanced DBS check as well as other employment clearances. Due to an expected high volume of applications, we could close this role early, we therefore recommend you apply as soon as possible to avoid disappointment.