Job Description:

Job information Legal Admin Support Assistant from the Company Carpenters Group, this latest Legal Admin Support Assistant job vacancy is located in the city Liverpool located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this Legal field have been opened and published up to the specified time.

Job Responsibility:

Job Purpose

To work within the Claimant team assisting and providing clerical support to fee earners who deal with all aspects of litigated and non-litigated personal injury claims as well as providing assistance to the Legal Customer Service Team. Key Duties & Responsibilities

• Provide general administrative and clerical support within the Legal Customer Service Team
• Proactively manage diaries and diarise actions
• Maintain pro-active communication with clients and external agencies relating to claims
• Observe and maintain firm confidentiality in relation to all correspondence and communications
• Take responsibility for personal development and growth
• Prioritise tasks whilst managing a full workload
• Liaise and build relationships as appropriate with clients and their support staff
• Prepare correspondence and documents from digital dictation
• Manage the case management system
• Prepare document bundles
• Set up new clients on the finance system
• Assist with the booking of travel arrangements
• Liaise with Counsel and other legal representatives
• Proactively assist with ad-hoc business development and communications activities e.g. client contact reports, delegate packs etc.
• Assist with incoming billing, cash collection and accounts queries
• Minute internal meetings

Experience & Knowledge

• Previous experience in an administration or call centre role
• A focused client service approach is essential, interacting with clients in a professional manner at all times.
• Excellent literacy and numeracy skills
• Excellent communication skills both verbal and written
• Excellent organisation and time management skills
• Excellent attention to detail
• Ability to cope under pressure
• Ability to work to deadlines
• Ability to work using own initiative within boundaries, as well as in a team, to achieve maximum results

Here at Carpenters group diversity and inclusion matters, it is integral to our culture and we welcome applications from everyone. We celebrate difference and believe in equal opportunities for all.

About us

We are one of the leading providers of insurance and legal services.

Our focus is always on the customer and ensuring their claims journey consistently exceeds expectation.

We work in partnership with insurers, brokers and MGA's to deliver a variety of fully outsourced claims solutions. Our team has grown to over 1000 employees across offices in Liverpool, Birkenhead, Manchester, Leeds, Haywards Heath and Glasgow.

Our team's insurance experience combined with our legal expertise gives us the size, scale and strength to successfully work in partnership with any insurer or broker. Our long-standing relationships are testament to the quality of our service.

Our culture is what defines us as an organisation and has been built around our 5 core values.

We pride ourselves in providing a positive working environment where we can work together towards our success. We understand that our success as a business depends on the success of our people, and that is why we have established an environment where all of our employees feel valued and able to perform at their best.

Benefits

• 25 days' holiday per annum
• Holiday buy and sell scheme
• Hybrid working model (in relevant role)
• 2 x Volunteering days to support charitable initiatives
• Matched Giving - up to £250 matched for personal charity fundraising for a registered charity
• Medicash cash plan - claim back dental / physio / optical appointments
• My Medicash App - including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
• Discounts and cash back on travel and shopping through Medicash extras
• Life Assurance Scheme (4 x salary)
• Pension scheme
• Funded driving theory test (in relevant role)
• Active network of Wellbeing Champions - providing mental health support
• Training and development opportunities
• Funded social events to connect with your colleagues
• Dress for your day policy

Keywords : Liverpool jobs

Closed Date : 2025-03-09