Job Description:

Job information EMEA Workplace Lead from the Company JLL, this latest EMEA Workplace Lead job vacancy is located in the city London located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate Bachelor Degree . Job Vacancies in this EMEA field have been opened and published up to the specified time.

Job Responsibility:

JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. We are looking for a Workplace Lead for our Work Dynamics business line. About JLL We're JLL. We're a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate. If you're looking to step up your career, JLL is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL! Role Purpose A highly self-motivated and passionate customer service team player with a great attention to detail. Responsible for leading the delivery of all FM services and annual projects at the site/sites for which you are accountable. Deliver these services with the goal to ensure highest satisfaction and make a change in a way that optimal Human Experience is achieved. In this capacity there are 6 major activities for which you are accountable: People Management - develop and sustain a high quality well motivated team Client Management - ensure that on site Clients expectations are met Contracts Management - ensure that all contracts are professionally delivered Finance Management - ensure that the site's financial operations are meeting targets and control requirements Health and Safety Management - ensuring the provision of a safe working environment Human Experience/ Hospitality management - implementing Industry Best Practice operations and own initiatives. You will be instrumental in ensuring the workplace delivers a great experience for visitors and staff, your ownership of the workplace by making sure you have happy customers in your community and your ability to proactively resolve queries and issues will be the cornerstone to your success in this role. What this job involves People Management Provide leadership for site FM team Mentor & enable training & development of team members Identify and fill staffing needs Nurture an environment conducive to good teamwork and co-operation among colleagues Client Management Strive to “delight” the Client in all aspects of service delivery Interact on a regular basis with the appropriate client representative and on-site client personnel to discuss ongoing service delivery and forward planning Contracts Management Ensure that all contracts at the site are delivering the required service at the correct cost Work with Regional and Global Purchasing to implement Regional/Global sourcing strategies Deliver best in class Human Experience for end users. Deliver services as defined in the relevant Schedules of the Master Agreement ensuring the implementation and compliance with Best Practice procedures Report critical & key performance measurements & achieve targets Ensure that Account Management is informed immediately of any Critical Performance incidents on site Complete all required audits and CSA'S and achieve targets Provide appropriate monthly/quarterly/annual reporting and management reports as required Maintain sound management relationships with any third-party tenants &/or property owners as appropriate. Provide a responsive and pro-active service via seamless interface with all involved parties Understand all aspects of any lease/licences that may impact the operation of the property. Work with Client and Manager to develop and implement improved/new processes that improve service to the client and /or reduce cost. Act as single point of contact for the management of any projects on site Finance Management Ensure that the site meets all financial targets and control requirements Provide standard monthly/quarterly/annual reporting and management reports as required Deliver Savings within or above the given targets. Health and Safety Management Ensure that the site meets all legal and Client required H&S regulations Ensure that all Jones Lang LaSalle staff are working in compliance with H&S regulations Human Experience/ Hospitality Management Deliver best in class Human Experience for end users. Deliver services as defined in the relevant Schedules of the Master Agreement ensuring the implementation and compliance with Best Practice procedures Report critical & key performance measurements & achieve targets Ensure that Account Management is informed immediately of any Critical Performance incidents on site Complete all required audits and CSA'S and achieve targets Provide appropriate monthly/quarterly/annual reporting and management reports as required Maintain sound management relationships with any third-party tenants &/or property owners as appropriate. Provide a responsive and pro-active service via seamless interface with all involved parties Understand all aspects of any lease/licences that may impact the operation of the property. Work with Client and Manager to develop and implement improved/new processes that improve service to the client and /or reduce cost. Act as single point of contact for the management of any projects on site Additional Duties and Responsibilities Work together with other JLL business lines like transaction business, project management, IPS etc. Networking with the clients organization and the local management Support new business opportunities of JLL Support bidding processes of the central JLL IFM team in London for new IFM clients Every day is different, and in all these activities, we'd encourage you to show your ingenuity. Sound like you? To apply you need to be / have: Skills Command Skills - for coordinating all additional efforts; Customer Focus - for best Workplace Experience for users; Negotiating skills - for negotiating with business and suppliers for the best solution; Priority Setting - Set right priority also in cooperation with your manager; Problem Solving; Drive for Results; Human Experience - Ability to proactively manage day to day business with great Human experience as an outcome of understanding of the client needs. Competencies Patience Up to date on the latest developments in the FM industry Helpful Empathic A desire to learn Strong team player Experience Minimum 5 years of experience in a (Facilities related) Management position in a high demanding and international customer environment. Proven track record of Human Experience improvement and engagement. Qualifications Bachelor's degree Facilities Manager or equivalent. What you can expect from us You'll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things. If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. About JLL - We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

Keywords : London jobs

Closed Date : 2024-12-15