Enrolment Officer

Job information Enrolment Officer from the Company RMF Group, this latest Enrolment Officer job vacancy is located in the city Birmingham. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Education field have been opened and published up to the specified time.

From our beginnings over two decades ago, RMF has built its reputation brick by brick beyond construction services, to become a leading labour supply and adult education provider.

Throughout this transformation, our goal has remained the same, to create change within social infrastructure by empowering local communities to upskill and scale up their careers in ways they didn't think possible.

We offer our services to all - no learner gets left behind. We work regularly with prisons, job centres, charities and philanthropic organisations, to guarantee even the most vulnerable in society can access an opportunity through RMF.

The Role:

As an Enrolment Officer, your primary responsibility is to facilitate the seamless onboarding of learners into our diverse range of adult education and training programmes. You will play a pivotal role in creating a positive and supportive experience for prospective learners, ensuring that they are well-informed, engaged, and ready to embark on their learning journey with RMF.

Key Responsibilities:

* Manage the complete application and enrolment process, including the collection of required documents, verification of eligibility, and coordination with relevant departments for timely processing.

* Efficiently manage the enrolment process, ensuring that learners are guided through each step with clarity and accuracy.

* Conduct informative and engaging conversations with potential learners to understand their educational needs, career goals, and any specific requirements.

* Provide comprehensive information about our training programmes, admission processes, fees, and any other relevant details.

* Offer guidance on suitable programme's based on the individual's eligibility, career aspirations, and learning preferences.

* Assist learners in completing application and enrolment documentation, explaining any necessary supporting evidence, and providing guidance on the submission process. • Collaborate with other departments to gather and verify required documentation, ensuring compliance with regulatory standards.

* Address queries and concerns promptly, offering solutions and alternatives when needed.

* Maintain accurate and up-to-date records of learner information, application statuses, communication history and enrolment data within the learner engagement and enrolment database.

* Support the Enrolment Manager in ensuring enrolment data is clear of any errors/warnings in a timely manner.

Desirable Skills:

Experience working in an education and training environment.

Experience of working with disadvantaged client groups.

Basic data analysis skills to track and assess learner engagement and enrolment metrics.

Ability to think critically and make decisions independently.

Willingness to learn and take on new responsibilities.

Job Types: Full-time, Part-time, Permanent

Pay: £23,000.00-£28,000.00 per year

Expected hours: 20 per week

Benefits:

• Bereavement leave
• Company pension
• Free parking
• On-site parking
• Referral programme

Schedule:

• Monday to Friday
• No weekends

Education:

• GCSE or equivalent (preferred)

Experience:

• Customer service: 2 years (preferred)

Language:

• English (required)

Work Location: In person

Expected start date: 24/06