Office and Showroom Assistant

Job information Office and Showroom Assistant from the Company Olympian Garden Buildings, this latest Office and Showroom Assistant job vacancy is located in the city Sandbach CW. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Administration field have been opened and published up to the specified time.

Job Summary:

We are seeking a highly organised and detail-oriented individual to play a vital role in ensuring the smooth and efficient running of our office and showroom operations. This position includes providing administrative support to the team, managing customer orders and inquiries, handling office communications, and greeting and assisting showroom customers. The ideal candidate is customer-focused, an excellent listener, and dedicated to understanding and meeting customer needs.

Roles & Responsibilities:

• Provide excellent customer service as the first point of contact for showroom visitors, greeting and assisting them.
• Build good rapport with customers to guide them through the ordering process, answer their questions, and achieve 100% accuracy.
• Ensure customers receive the best service and leave the showroom satisfied.
• Handle office communications and day-to-day running effectively.
• Manage incoming phone calls, emails and WhatsApps, assisting with customer inquiries and orders in a timely and professional manner.
• Liaise with customers visiting the site, working out quotations, and coordinating with the management team.
• Conduct end-of-day check-ins with the management team to review progress and discuss any issues or concerns.
• Work with a CRM and accounts system (training will be provided).
• Perform general administrative tasks as required (point of sales, batch printing, parcels, asset (image & video) management; including uploading to website and for social media, data entry and record-keeping).
• Book installation and revisit/repair jobs with customers.
• Support the management team and other departments with ad-hoc administrative tasks as needed.
• Maintain the showroom, keeping it tidy and clear of waste, and preparing buildings and rooms for customer viewing.
• Maintain a solid understanding of the full product range, features, and bespoke options available.
• Manage promotional activity on site, ensuring key messages about savings, events, and brochure access (via QR code downloads) are displayed for customers.
• Work closely with the sales team to support weekly sales goals.

Experience & Skills required:

• Previous customer service experience / client facing role.
• Strong administrative skills with good attention to detail.
• Highly organised with multitasking ability.
• Excellent verbal and written communication.
• Excellent phone etiquette when communicating with clients and colleagues
• Previous junior sales experience (outdoor furniture / builds preferred but not essential)
• Happy lone working, self-motivated and outgoing.
• Excellent communication skills and attention to detail.
• Weekend (Saturday only) availability is essential.
• Proficiency with CRM systems, Microsoft office, Google Drive, Shets and Docs. (Hubspot / Xero experience is a plus, but not essential).
• Non-smoker.
• Full driving licence.

Schedule:

• Flexitime
• Monday to Friday
• Weekend availability

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About us

We're a friendly, family-run business located in Sandbach, Cheshire, running for 40 years. Crafting and selling high quality, luxury garden buildings that impress our customers. With a range of approximately 25 products, all customisable, we cater for all. From a basic garden shed or a stunning cedar-clad outdoor room. Our showroom in Cheshire has 60 buildings on display. We happily serve customers within a 40-mile radius of our showroom, offering our products and services to help them create their perfect outdoor space.

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Job Types: Part-time, Temporary contract, Fixed term contractContract length: 4 months

Pay: £12.00-£15.00 per hour

Expected hours: 25 - 30 per week

Benefits:

• Flexitime
• On-site parking

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Performance bonus

Education:

• GCSE or equivalent (preferred)

Experience:

• Customer service: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Language:

• English (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person

Application deadline: 21/06Reference ID: OLY06/OFFICEExpected start date: 24/06