USA Customer Partnership Manager

Job information USA Customer Partnership Manager from the Company CILS International, this latest USA Customer Partnership Manager job vacancy is located in the city Worthing. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Biotechnology field have been opened and published up to the specified time.

About us:

We are the leading manufacturer of highly durable identification labels to over 15,000 industrial and laboratory customers worldwide.

We create the labels on vaccines for global biotech companies, on deep sea oil platforms, on the international space station, on satellites, for Formula 1 teams and more.

Our customers include ‘blue chip' companies across a wide range of industries including Aerospace, Electro/Mechanical Equipment Manufacturers, Telecommunications, Automotive, Government & Clinical Laboratories and Hospitals.

Job Summary:We are seeking a highly motivated and results-driven Partnership Manager to join our thriving American team. As a Partnership Manager, you will be responsible for building, developing and maintaining relationships with existing US clients, generating sales leads, and working to KPIs. This is a great opportunity for someone who is passionate about increasing revenue through customer relationships with a keen interest in doing business in the USA.

Suitable candidates must either come from a background of Business-to-Business telephone-based Lead Generation, Appointment Setting, B2B Account Development, or be able to demonstrate the enthusiasm, energy and skills required for a career in sales.

To be fully immersed and successful in the role, you will be working in line with US Eastern Standard Time and follow American national holidays.

The role is varied and will consist of the following activities:

- Lead generation to increase revenue from existing accounts.

- Account networking, establish new contacts to connect and develop relationships with.

- Forecast calling based on previous order history trend to preserve revenues.

- Connect with dormant accounts to generate business and win back any lost revenue.

Responsibilities:- Execute strategies to network existing accounts with the view to generate sales leads.

- Monitor and review account revenue with a strategy for increased spend.- Build and maintain strong relationships with existing clients.- Meet or exceed revenue targets on a consistent basis.- Identify client needs and provide appropriate solutions.- Overcoming objections which may involve an element of price negotiation.- Collaborate with internal teams to ensure customer satisfaction.- Be the first point of contact for all customer enquiries.

Skills:- Be personable and inquisitive on the phone and face to face.- Excellent communication and interpersonal skills.- Excellent relationship building skills with the ability to network.- Proven track record of success in Account Development or display the qualities required.- Ability to analyze data and make informed business decisions.

Here's what you can expect from us:

• Full product and market training.
• Mentoring and performance coaching via regular 1 to 1's and appraisals.
• Effective management support and HR structure.
• Efficient Customer support team - to look after the admin and flag positives/negatives.
• Efficient Technical sales team - to close leads and provide new accounts to develop.
• Efficient manufacturing with an error rate close to zero
• An enviable global reputation.

Here's what you get in return:

Apart from an excellent basic salary and numerous benefits, you will have the opportunity to join an energetic and innovative team. Above all we offer the job satisfaction to continuously grow and develop within the company and make a real contribution to our global business.

Additional benefits include:

• Company contributory pension scheme
• Private healthcare
• Life insurance
• Contemporary 'break-out' area
• Free on-site parking
• Regular company events
• VIP restrooms with showers to support fitness activity

Our values:

We are leaders. We are the pioneers of durable, computer printable labels and continue to innovate and push ourselves to solve our customer's problems no matter how big or daunting. We take ownership and work together to achieve the best results for our customers, and we never compromise on our high standards. Our customer relationships, like our labels are built to last.

This is an office-based role working Monday to Friday 1:00pm - 10:00pm at our Worthing West Sussex Head Office.

Job Type: Full-time

Benefits:

• Company events
• Company pension
• Free parking
• Life insurance
• On-site parking
• Private medical insurance
• Sick pay

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme
• Commission pay

Application question(s):

• Are you available to work US Eastern Seaboard Hours (UK 1pm -10pm Mon to Fri )

Education:

• A-Level or equivalent (preferred)

Experience:

• Account Development: 1 year (preferred)

Work Location: In person