Spare Parts Order Handler

Job information Spare Parts Order Handler from the Company GEA Group, this latest Spare Parts Order Handler job vacancy is located in the city Milton Keynes. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Logistics field have been opened and published up to the specified time.

Job Description :

Spare Parts Order Handler

GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.

Why join GEA

Job information

Reference Number

JR-0029268

Job function

Corporate Services & Business Administration

Position type

Full time

Site

Westfalia House, Milton Keynes MK12 5PY

Your responsibilities and tasks:

• Creation of spare parts and modification quotations, receiving and checking customer orders against quotation & issuing Order Acknowledgements, seeking technical support where required.
• Quotation follow up within required timeline.
• Proactive sales activities to ensure business targets are met.
• Update CRM, with Quotation, order details and support Service Sales Campaigns
• Update Import/Export folders & Spreadsheet.
• Ensure technical checks are made.
• Inception of Spare Part numbers as necessary.
• Processing of sales orders onto SAP up to and including invoicing / ensuring these are processed within the required time frame of 24 hours from receipt.
• Observing customer requirements as stated on the order.
• Liaise with Credit Control regarding the following:
• If credit limits have been exceeded / Inception of new customers / Customers ‘on stop’
• Resolving Invoice queries
• Liaison with internal service team and suppliers both home and abroad
• Spare Parts returns process including issuing of credit / returns notes and ensuring the correct approval is sought.
• Ensuring transport arranged in line with customer requirements and at the correct costs.
• Creation of relevant purchase orders to support the parts order ensuring necessary approval is sought for non-GEA purchase orders.
• Review status of all orders on a regular basis to ensure timely delivery.
• Run SAP Spares backlog report and deal with outstanding orders accordingly.
• Dealing with customer queries within the required time frame
• Seek approval for any price anomalies / special pricing.
• Initiate the set-up of new customers.
• Check the mailbox for receipt of quotation requests, orders, Technical & Account enquiries.
• Identify and forward mailbox correspondence for other departments.
• Filing in accordance with agreed procedures
• Assist with ad-hoc assignments.
• Provide support to other team members as required.
• Through SAP reports, identify and action orders for invoicing.
• Despatch invoices in accordance with customer requirements
• Holiday and Sickness cover for Spare Parts and other administration roles
• Picking & Packing and arranging shipment small parts from local stock for customers urgent breakdown orders
• Support Finance team on spare part related issues.
• Support FHT team with general administration duties as per the needs of the business.
• Bank holiday and Christmas cover on a rota basis.
• Support Annual stock takes.
• Occasional Travel
• o Customer Visits
• o Factory/site visit
• o GEA Meetings

Your profile and qualifications:

• GCSE level

• Strong Microsoft Office Skills

• SAP experience

• Experience in spares Order handling, administration and processing is essential.

• Experience in a diverse office environment.

• Ability to Liaise with all levels of stakeholders.

• Excellent Communication Skills in all medias

• Keen Eye for Detail

• Flexible and pro-active approach

• Ability to work Under Pressure

• Ability to work as part of a Team.

• Ability to work under own Initiative