Job Description:

Job information HR Operations Specialist from the Company Trip.com Group, this latest HR Operations Specialist job vacancy is located in the city London located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this HR field have been opened and published up to the specified time.

Job Responsibility:

About Us Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services. We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages. We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller. The Role: Our company has experienced significant growth in the EMEA region over the last five years, and we have plans for further expansion. We are currently searching for an HR SSC Specialist who will be key in delivering efficient, accurate, and timely HR services to employees and managers across the organisation. In this Role, you'll be responsible for:

1. HR Operations Support:

• Process EMEA HR transactions, including new hires, attendance management, terminations, promotions, and transfers.
• Assist in preparing and distributing HR-related documents such as employment contracts, change letters and onboarding materials.
• Work with external vendors to process visa applications and management.

2. Employee Inquiry Management:

• Serve as the first point of contact for HR-related inquiries from employees and managers, helping provide accurate information and resolution to HR policies, procedures, and program queries.

3. HR Systems and Data Management:

• Utilise HR information systems (HRIS) to manage employee data, ensuring compliance and using the data to generate reports to support decision making and process improvement.

4. Compliance and Reporting:

• Ensure compliance with local employment laws, assist in compliance reporting and audits, and update HR policies and procedures in company systems.

5. Culture and Engagement Initiatives:

• Collaborate with cross-functional teams to plan and execute events that promote the company's values and culture to help foster employee engagement and a positive workplace environment.

6. Process Improvement:

Identify opportunities for streamlining HR processes, standard operating procedures and enhancing service delivery. Participate in HR projects and initiatives aimed at improving efficiency and employee experience.

What you'll Need to Succeed

• Qualifications and Experience Essential
• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum of 3-5 years of experience in EMEA HR operations or HR shared services role.
• Proficiency in HR information systems (HRIS), Workday and Microsoft Office Suite.
• Strong understanding of HR policies, procedures, and employment laws.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong organisational and time management abilities.
• Ability to handle multiple tasks and prioritise effectively.
• Commitment to delivering high-quality customer service.
• CIPD HR certification
• Previous experience in a shared services environment.
• European languages is a bonus

Join us to build a workplace where resilience, adaptability, and open-mindedness are essential. HR professionals dedicated to making an impact are invited to apply. Why Trip.com Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What we offer:

• Extensive learning opportunities and resources to further your career.

• 32 days holidays (including 8 bank holidays);

• An employee referral program that rewards you for inviting friends to come to work with us.

• Annual travel benefit for activities booked through Trip.com.

• Enhanced family-friendly policies to support your family, whatever the circumstances.

• Life assurance to give you peace of mind.

• Employee well-being program: discounted gym memberships, health cash plan, enhanced sick pay, and an Employee Assistance Program.

• Trip.com embraces a flexible way of working, including a 3+2 hybrid.

• Team building activities to encourage a sense of fun and belonging.

What's more?

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions

• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact

• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.

• We encourage flexible work arrangement

• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Click the link to learn more about What makes Trip.com Group a leading global travel service provider? Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish! Find out more job opportunities at https://careers.trip.com Have a good trip, and see you soon!

Keywords : London jobs

Closed Date : 2025-03-23