Job Description:

Job information ITSM Platform Administrator from the Company The Watches of Switzerland Group, this latest ITSM Platform Administrator job vacancy is located in the city Carlton located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this Engineering field have been opened and published up to the specified time.

Job Responsibility:

Job Description

We are looking for an ITSM Platform Administrator to join our IT team at our Head Office in Carlton Park, Leicester. The Platform Administrator will be responsible for all aspects of platform development and management including consultation, design, configuration, implementation, reporting and system administration.

You will be responsible for the development, implementation and ongoing management of the Watches of Switzerland Group IT Service Management platform. You will support effective end-to-end delivery of services to the Group, including those non-IT services that are managed through the platform.

About You

• Sound knowledge of ITIL methodologies and ITSM concepts
• Strong analytic and problem-solving skills
• Excellent technical aptitude including the ability to learn new technologies
• An articulate and confident communicator with excellent interpersonal skills
• The ability to engage stakeholders and build relationships to successfully design and deliver processes
• Knowledge of and proficiency in Fresh Service, Servicedesk Plus, Manage Engine or similar platforms would be beneficial but not essential

About us

Did you know we're a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We're the UK's leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering. At the last count we have over 190 showrooms across the UK, US and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven-e-commerce websites!

Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams.

Watches of Switzerland Group has moved our headquarters to a new, state-of-the-art office in Carlton Park, Leicester. The new 75,000 square foot office is located just outside of Leicester city centre and is home to over 500 employees. Surrounded by 32 acres of woodlands with facilities such as a mini market, team lounges, a multi-faith room and a parent room.

Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do - we love to wow our clients and make every interaction with us special and memorable.

Some of our benefits

• Holiday Purchase Scheme
• 24/7 Employee Assistance Programme
• 24/7 Virtual GP service
• Share Save Scheme
• Enjoy your Birthday Off
• Free Wellbeing Tools
• Generous Discount Scheme
• Enhanced Maternity Pay

At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.

Keywords : Carlton jobs
Closed Date : 2025-08-06