Client Liaison

Job information Client Liaison from the Company Absolute Biotech, this latest Client Liaison job vacancy is located in the city Hybrid work in Redcar TS. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Healthcare field have been opened and published up to the specified time.

Project Administrator

Absolute Antibody Limited part of Absolute Biotech is seeking a talented and highly motivated individual who is looking to develop their career at our small but fast-growing company. Operating in the life sciences arena, Absolute Antibody specialises in antibody sequencing, engineering, and recombinant expression. Our customers include leading pharmaceutical, biotechnology and diagnostics companies, as well as academic researchers worldwide; we have customers in sixety-five different countries and have sold to 14fourteen of the top fifteen pharmaceutical companies by revenue. This international customer base is served by our ISO 9001:2015-certified manufacturing facility in Northeast England.

Location: Wilton, Redcar, UK

Must be authorised to work in the UK

We are looking for a dynamic indivual to join our small team of people who manage customer projects. Could you be that person?

What will you do?

You will report to the Project communications Manager, managing the progress of a custom project from beginning to end of a cycle.

Specific duties and responsibilities will include, but will not be limited to, the following:

• Function as the primary liaison for clients throughout the entire project cycle, from design to completion.
• Work with the Operations Team to capture and plan projects.
• Lead phase and business reviews, maintain project meeting minutes, issues logs, metrics, and other important communication tools.
• Forecast, monitor, and ensure the successful completion of performance metrics, milestones, deliverables, and timelines.
• Keep accurate records of client account, contact, and project details in the Project Management/CRM database.
• Coordinate internal resources across commercial, scientific, and lab ops teams to support effective project execution.

· Manage multiple accounts and projects at once, with clear and proactive communication and follow-up with team members and other departments, including third-party vendors when necessary, to meet deadlines.

· Communicate production milestones and timelines to clients.

• Work with and act as the liaison between clients and the Operations, Sales and Customer Support teams to ensure that messaging to clients pre- and post-sale are consistent.

· Ensure that all projects are risk-managed, budgeted effectively and delivered in a timely manner whilst also helping to minimize cost and implementation risks.

· Prepare reports for senior management and directors.

· Work with other Project Managers focusing on custom and catalogue services to efficiently deliver hybrid projects involving both services.

· Gene ordering for catalogue projects as applicable.

Prepare re-expression project builders as applicable.

· Other duties and tasks may be assigned.

Who are you?

• You are someone with strong customer focus. Able to ensure that diverse client needs are addressed.
• You are strong on judgment and decision making - considering the relative costs and benefits of potential actions to choose the most appropriateone.
• You are able to work independently with minimum supervision.
• You have high stress tolerance.
• You have a high degree of creativity, able to develop creative solutions to complex problems and manage multiple initiatives at the same time.

Minimum job requirements

• At least 'A' level with high grades in Maths an English at GCSE level.
• Prince 2 Practitioner level qualification.
• Excellent English written and verbal communication skills.
• Ability to think analytically and critically.
• Strong leadership skills
• Excellent planning and critical-thinking skills.
• Computer literate.
• Customer and personal service experience.
• Authorised to work in the UK.

What do we offer

• A starting salary of £24,475.00
• 25 day of annual leave plus bank holidays
• Membership of company pension scheme
• On-site restaurant
• On-site gym
• Working in a global organisation with diverse teams

Absolute Biotech and Absolute Antibody Ltd are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, disability, or any other characteristic protected under UK law.

Job Types: Full-time, Permanent

Pay: From £24,475.00 per year

Benefits:

• Canteen
• Casual dress
• Company pension
• Free parking
• On-site gym
• On-site parking
• Sick pay
• Unlimited paid holidays

Schedule:

• Monday to Friday

Education:

• A-Level or equivalent (preferred)

Experience:

• Project Management: 1 year (required)
• Prince 2 Practitionr level: 1 year (required)

Language:

• English (required)

Work authorisation:

• United Kingdom (required)

Work Location: Hybrid remote in Redcar, TS10 4RF