Job Description:

Job information ASSISTANT HUB MANAGER from the Company Cardiff Council, this latest ASSISTANT HUB MANAGER job vacancy is located in the city Cardiff located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this ASSISTANT field have been opened and published up to the specified time.

Job Responsibility:

About The Service

An exciting opportunity has arisen for a committed individual with excellent customer service skills to join our Hub teams. The successful applicant will manage and coordinate a professional face-to-face service, including full library provision and event planning, along with building management.

About the job

Services provided include advice on general council enquiries, Housing & Benefits, digital & financial inclusion along with partnership working and tailored community events.

Weekend and evening working will be required on a rota basis and location of work may vary.

What We Are Looking For From You

You will have experience of providing excellent customer service, work well in a team and have a flexible approach.

You will have experience of providing advice on an array of council services including Waste management, Library provision & arranging Community events.

You will have knowledge on Housing Benefit, Council Tax Reduction scheme, Housing including the Welfare Reform Act and the options available to help those affected.

You will work closely with partner organisations and advice agencies to ensure a fully accessible co-ordinated service is provided.

You will have experience of supervising or managing staff, mentoring, coaching and resolving more complex enquiries and disputes in a positive and constructive manner.

The ability to speak other languages, in particular Welsh, Somali, Arabic or Polish would be an advantage.

Additional information

This post is temporary until 31st March 2025.

Internal candidates who wish to apply for this position on a secondment basis must obtain approval prior to application using Form SEC1 (4.C.081). Requests may only be approved by the relevant Director/ Assistant Director/ Chief Officer or senior nominated officer graded no lower than OM2 or in the case of schools based staff the Headteacher / Governing Body.

This post is suitable for job share.

This post is subject to Disclosure and Barring Service Standard checks.

We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.

The interview process for this role may be held on a virtual basis using an appropriate online platform. If you have any concerns around your ability to participate in a virtual interview process or if you would like an informal conversation about this role prior to application, please email BKing@cardiff.gov.uk

Please note the Council does not accept CV's. When completing the supporting information section of your application, please ensure you refer to the below located on our website:

Important information you need read in order to complete your application:-

• Application Guidance
• Applying for jobs with us
• Behavioural Competency Framework

Additional Information:-

• Employee Charter
• Recruitment of Ex-Offenders
• Privacy Notice

Job Reference: PEO04044

Keywords : Cardiff jobs

Closed Date : 2024-12-08