Casual Hotel Receptionist

Job information Casual Hotel Receptionist from the Company View Hotel Folkestone, this latest Casual Hotel Receptionist job vacancy is located in the city Folkestone. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Administration field have been opened and published up to the specified time.

Job Description :

Job description

The View Hotel Folkestone is a boutique style 44 bedroom hotel, perfectly situated on the Leas in Folkestone.

Recently became a member of Radisson Individuals.

Offering stunning views and fantastic service, we are a family owned and operated hotel, bar and restaurant.

We are looking for a dedicated and personable individual to join our experienced reception team. Must be friendly, hard working and have a passion for great customer service.

Flexibility is preferred, weekends and evenings may be required

Casual position

Shift Patterns are 7am – 3pm or 3pm – 11pm.

Duties include but are not limited to:

• Using our Radisson Property Management Software on a daily basis.
• To prepare all necessary documents for guest arrival and departure.
• Respond to a wide range of guest requests and promote hotel facilities
• Manage invoicing payments and cash operations during the shift
• Ensure application of the hotel’s safety and security regulations.
• Ensure the safety of people and property in the hotel.
• Greet guests upon arrival and provide a warm welcome
• Check guests in and out efficiently, handling all transactions accurately
• Answer phone calls and assist with guest inquiries and reservations
• Handle guest requests promptly and professionally
• Maintain a tidy and organised reception area
• Assist with administrative tasks as needed

Skills:

– Previous experience in a hotel or hospitality environment- Fluent in English and at least one other language- Excellent communication and interpersonal skills- Strong phone etiquette and customer service skills- Ability to multitask and work well under pressure

Job Types: Part-time, Zero hours contract

Pay: £11.80 per hour

Expected hours: 8 – 24 per week

Benefits:

• Discounted or free food
• Employee discount

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Folkestone: reliably commute or plan to relocate before starting work (required)

Experience:

• Hotel Reception: 1 year (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person

Reference ID: VHF Casual Reception