Customer Service and Admin Apprentice

Job information Customer Service and Admin Apprentice from the Company Training 2000, this latest Customer Service and Admin Apprentice job vacancy is located in the city Buckshaw Village PR. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Training field have been opened and published up to the specified time.

This vacancy is for a Customer Service and Admin Apprentice based in Buckshaw Village.

The successful applicant will have the opportunity to support the business with general administrative duties as well as other ad-hoc duties defined by management.

Welly Warehouse is widely recognised as the UK's leading online retailer of wellington boots, with nearly 2 decades of experience online.

We are looking for a customer service assistant to join our office-based online sales team in Buckshaw Village.The role is primarily customer-focused and will involve:

• Answering customer telephone calls
• Raising tickets for all enquiries within our web-based CRM software
• Responding to email enquiries
• Liaising with suppliers over the telephone and email
• Contacting customers via telephone/email to advise of delays or other order issues
• Tracking parcels and assisting customers with delivery problems and queries
• Dealing with warranty issues and claims
• Opening and processing customer returns

Plus a broad variety of other admin tasks

Training to be provided

• BTEC Level 3 Diploma in Business Administration, QCF.
• Functional Skills Level 2 maths and English can be obtained on the course if you don't already hold these qualifications.

About Welly Warehouse Ltd

Welly Warehouse is widely recognised as the UK's leading online retailer of wellington boots, with over 20 years of experience online.

Job Types: Full-time, Apprenticeship

Pay: From £302.00 per week

Work Location: In person

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