Turkish Speaking Customer Service and Sales Assistant

Job information Turkish Speaking Customer Service and Sales Assistant from the Company Fresco Foodservice, this latest Turkish Speaking Customer Service and Sales Assistant job vacancy is located in the city Glasgow G. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Language field have been opened and published up to the specified time.

Job Description :

As one of Scotland’s leading foodservice wholesalers delivering ambient, chilled, and frozen goods all over Scotland we pride ourselves in supplying a wide range of high-quality products for all types of caterers. Your duties and responsibilities include, but are not restricted to the following areas of business.

• Outbound Calls to Turkish restaurants/Takeaways for a schedule for their weekly orders
• Monitor emails system to ensure that customer orders are picked up and processed on our Software
• Build strong relationships with customers who use the out of hours service suh as email and ecommerce, providing an excellent customer service experience at every opportunity, through timely responsiveness, courteousness, and proactive problem solving
• Call Lapsed Customers and reach out to new and potential customers.
• Complaints management, ensure that any customer complaints are responded to in a timely manner and corrective actions are taken to minimize disruption/ impact. Review the issue raised and identify solutions to mitigate reoccurrence.
• Calling Customers for payments
• Answering incoming calls
• Filing of paperwork
• Any other additional tasks or administrative duties, as and when a request by management
• Maintain high standards of Health & Safety, hygiene, and security in the workplace at all times

Hours

Sunday to Thursday 12pm – 8pm

Job Types: Full-time, Permanent

Pay: From £23,400.00 per year

Language:

• Turkish (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person