Operations Officer GLA

Job information Operations Officer GLA from the Company Signature Aviation, this latest Operations Officer GLA job vacancy is located in the city Glasgow. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Maintenance field have been opened and published up to the specified time.

Operations Officer

Glasgow

Job Purpose:

• Help coordinate the smooth running of the Glasgow base which includes dealings with Bookings, Queries and our Flight Turnarounds.
• Be the face of the business providing world class service to our customers whilst ensuring a smooth transition from the start to finish of our customers journey through Signature Flight Support.

Who we are:

We provide VIP services to both General and Commercial Operators. We deliver a truly exceptional service from the moment we first converse We don't just aim to please, We aim to exceed all expectations and offer a truly 5-star experience. Our businesses provide specialist on-airport support services, including refueling and ground handling, to the owners and operators of private, business, military and commercial aircraft.

We have a diverse customer base and see the utmost benefits of a diverse workforce; therefore, we are committed to continuing to be an equal opportunities employer.

What you'll be doing:

• Assist the day-to-day operations of the base, provide exceptional customer service to all passengers, visitors and crew in line with the Signature Service Programme.

• Run our Operations Department by responding to our customers and booking in flights, liaising effectively with airlines and brokers, ensuring good time keeping and organisational skills

• Carry out ramp services as required for the operation
• Providing assistance to Flight Crew and Passengers
• Liaise with ground handling services where necessary as directed by the customer and General Manager.
• Carry out fuel quality checks, bulking of fuel vehicle with Jet A1 at fuel yard and delivery of Jet A1 fuel to Customers' Aircraft.
• Ensure that we adhere and comply with all requirements/guidelines/passport, customs, and immigration formalities set by the airport authority, UK Border Force and Special Branch.
• Raise and process invoices and assist customers and suppliers with their invoicing queries and pro-actively look to cross check invoices to ensure accurate billing.
• Ensure VIP lounge areas are upheld and ensure the highest level of cleanliness and presentation of all VIP areas.

About You:

• Ability to work accurately under pressure in an operational environment
• Excellent interpersonal skills
• IT Literate and proficiency in using Microsoft Office programmes - Word, Excel, PowerPoint etc.
• Additional languages are desirable
• Valid and clean driving licence