Megastore Manager

Job information Megastore Manager from the Company Chelsea Football Club, this latest Megastore Manager job vacancy is located in the city London. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Retail field have been opened and published up to the specified time.

Job Description :

Job Title: Megastore Manager

Reporting to: Head of Merchandising

Location :Stamford Bridge, Chelsea

We’re looking for a highly energetic individual to lead our retail team at Stamford Bridge (and ad-hoc matchday outlets). If you like the idea of running a £multi-million store and inspiring your team to be proud of everything you’ve achieved together, this could be the role for you.

With over-riding goals of maximising sales in your store, ensuring the highest possible standards in customer service in line with Chelsea FC standards, minimising costs and optimising operational efficiency – this Store Manager role will be like no other retail role you’ve undertaken before.

· Manage all retail functions in order to drive profitable business growth, with focus on customer conversion, average order value and units per transaction

· Work closely with the merchandise team to developing business strategies to ensure maximum profitability, including store layout, management of customer flow, inventory control and promotional activity. Continually finessing the right balance of premium and profitability

· Work closely with Retail Campaign Manager on marketing activities to drive sales

· Work with merchandise leadership team to set and achieve sales targets

· Demonstrate the highest leadership skills to get the best out of each individual on the team

· Empower and mentor direct reports to run the store to the highest standards and to ensure they have the tools enabling them to work efficiently and effectively

· Inspire team members with strong, clear communication

· To ensure all staff are correctly trained in all aspects of their role including management and mentoring of their own direct reports

· Demonstrate how to engage with customers, delivering the best experience to ensure fans leave with a smile on their face and leaving a lasting, positive impression

· Manage the store’s visual identity, ensuring it always adheres to Chelsea brand values

· Responsible for upholding all store policies and procedures and onboarding new processes as required

· Play a key role in the merchandise team and help to support all merch functions in driving the business success

· Vocal in weekly merchandise meeting and follow up with retail specific actions to merchandise leadership team

· Work closely with warehouse manager to ensure smooth operational pipeline between WH and Stamford Bridge

· Take part in retail monthly P&L review to ensure management of costs within budget

· Collaborate in annual product range sign-offs and launches, monthly activations across retail stores, product launches and photo-shoots

Job Requirements:

· 7+ years’ experience in retail management role with the ability to demonstrate a deep understanding of bricks and mortar retail processes.

· 3+ years’ experience in senior management role leading teams (minimum 4 direct reports)

· Proven Leader & coach in a fast-paced merchandise environment

· Must be detail oriented and organized leader with the ability to manage multiple projects/tasks.

· Demonstrate professionalism and the ability to manage work relationships in a respectful and courteous manner.

Personal Requirements:

· Must be a team player with the ability to establish strong relationships across all levels of Chelsea FC

· Used to leading teams in a fast-paced, stakeholder/customer driven environment

· Skilled in time management, cost control and boosting operational efficiency

· Passionate about doing well and motivated to consistently achieve targets

· Highest standards of customer service excellence and ability to coach retail team to the same level

· Must be detail oriented and organized leader with the ability to manage multiple projects/tasks.

· Demonstrate professionalism and the ability to manage work relationships in a respectful and courteous manner.

Job Types: Full-time, Permanent

Benefits:

• Bereavement leave
• Company events
• Company pension
• Discounted or free food
• Employee discount
• Enhanced maternity leave
• Enhanced paternity leave
• Sick pay
• Store discount

Schedule:

• Monday to Friday
• Weekend availability

Work Location: In person