Visitor Engagement Assistant

Job information Visitor Engagement Assistant from the Company Shrewsbury Prison, this latest Visitor Engagement Assistant job vacancy is located in the city Shrewsbury SY. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Engineering field have been opened and published up to the specified time.

Shrewsbury Prison has an exciting new vacancy for a part time Visitor Engagement Assistant!

The role is annualised at 832 hours (average of 16 per week, including paid lunch breaks of 20 minutes per day) with a salary of £9,984.00. With an annualised contract the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. The amount of hours you work each week will depend on operational demand and time of the year.

What makes us stand out from the crowd is that we pay you to take your break; where most companies offer unpaid breaks we are proud to say that we are different. The value within your salary for us doing this is worth over £400 to you per year.

This is a wonderful opportunity to join a fun and enthusiastic team!

The role will include working holidays, weekends and midweek, and some evenings dependant on business requirements on a rota basis.

Key responsibilities:

• Ensuring fantastic customer service
• Presenting and talking to large groups, as well as on an individual basis
• Bringing history to life by delivering fact-filled tours including:

- Historical tours- Educational tours- Ghost tours

• Remaining age-appropriate with facts and stories, when dealing with different age groups, particularly children

Personal requirements:

• Confident
• Personable
• Flexible
• Calm
• Customer focused
• Of smart appearance
• Willing to muck in
• Has a good memory
• Able to learn and portray facts and history about Shrewsbury Prison
• An interest in history and heritage is essential

Desired experience:

• Customer service
• Delivering talks or tours
• Hospitality and Tourism

would all be an advantage.

About us

Shrewsbury Prison is a heritage led tourist attraction. Built in 1793 and servicing as Shropshire's County prison until its closure in 2013.

Opening in 2015, Shrewsbury Prison began its journey of developing into a heritage attraction. It is now considered the world's most interactive prison tourism company, alongside being Shropshire's number 1 tourist destination, and the worlds 6 dark tourist attraction.

Shrewsbury Prison provides visitors an authentic Georgian, Victorian, and modern-day prison experience, led by ex-prison officers with a wealth of experience and time ‘served'. There are a wide range of tours, activities and events happening at the prison, as well as education visits, team building, private hire, and production usage.

Working for Shrewsbury Prison gives you the opportunity to be part of Cove Group, owner of Shrewsbury Prison Ltd. Cove Group aspires to be a global brand, recognised as a hallmark of excellence and innovation. Driven by unwavering ambition, we continually strive to harness our diverse enterprises to inspire, empower and enhance the world we live in, one venture at a time.

What we offer Our employees' experience and development is imperative to us, and we are proud to be an inclusive, flexible, and employee-led employer. As standard, our employees receive:

• Employee discount
• Paid breaks
• 24 hour Employee Assistance Programme access
• Access to a library of on-line training courses

This role is a great opportunity for a confident, personable person to bring history to life in an in a fascinating, historical environment. If you'd like to apply for this role, or would like more information, please visit our website at or email look forward to hearing from you!

Job Types: Part-time, Permanent

Pay: £9,984.00 per year

Expected hours: 16 per week

Benefits:

• Employee discount

Schedule:

• Day shift
• Holidays
• Monday to Friday
• Night shift
• Overtime
• Weekend availability

Work Location: In person

Application deadline: 09/08Reference ID: SHR-TG-0824