Operational Support Admin

Job information Operational Support Admin from the Company DGS Health LTD, this latest Operational Support Admin job vacancy is located in the city Gravesend DA. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Maintenance field have been opened and published up to the specified time.

Job Description : Key Responsibilities - Provide support to the Head of Operations and Operations Lead as required. - Coordination of various monthly meetings (logistics, preparing and sending papers, taking minutes and action points, following up actions) - Maintaining accurate and up-to-date information on Primary Care Networks and their member practices. - Attending PCN Meetings as required taking notes and actions. - Support the digital agenda, promote usage of digital services and serve as an important notification portal for the Primary Care Network member Practices - Undertake key operational tasks as outlined by service leads and senior management team (SMT) - Contribution to and submission of appropriate returns and reports as delegated by management to the relevant bodies.

• To undertake basic project management tasks. - Document management e.g. production of proposals, briefing papers - To maintain a risk and issues log - To ensure a good working knowledge of national and local policies and procedures relating to Primary Care Networks. - To support the sharing of best practices and learning across DGS Health and Primary Care Networks (PCNs).
• To ensure effective communication between DGS Health, PCNs and commissioners. - To offer a high-quality customer experience for member PCNs as subscribers of the service. - Master scheduling techniques, ensuring efficient coordination of appointments and managing calendars for healthcare providers. - Learn to organise and maintain patient records, including data entry, updates, and confidentiality protocols.
• Understand the importance of providing excellent service to patients and stakeholders, addressing enquiries and concerns professionally, including call-handling skills - Acquire knowledge of relevant healthcare regulations, policies, and procedures to ensure compliance with administrative tasks. - Enhance collaboration with healthcare professionals, administrators, and support staff to ensure smooth operations. - Adherence to CQC regulations and updating knowledge on all Health and Safety regulations to promote safe working Clinical Support - To support the wider team in day to day running of clinical services. - Answering telephones and booking, rebooking, and cancelling patient appointments - Responding to and processing patient referrals - Publishing rotas and responding to requests from clinicians applying for work sessions.
• Managing referrals for multiple services with attention to detail and accuracy at all times - Ensuring all equipment is available for clinicians to undertake their role safely and efficiently - Accepting requests for work sessions via our platform Lantum - Responding to emails/enquiries from clinicians and patients - Checking clinicians documentation ensuring they meet all requirements. - To support service mobilisation plans as required for delivery of new services. - To provide administrative support to the Pharmacy Service and Long term condition clinics as required. HR - Undertaking administration of HR recruitment processes, such as following up on references, checking documentation and arranging interviews as requested.
• Develop and maintain local staff intranet teamnet - Support planning for staff training and development and staff meetings. - Posting jobs and maintaining accurate employee information Finance - Printing and saving invoices - Raising invoices - Checking Invoices against deliveries - Credit control checking payments have been received and following up non or late payers.