Job Description:

Job information Travel Mentor from the Company Transport for London, this latest Travel Mentor job vacancy is located in the city Hybrid work in London located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this Logistics field have been opened and published up to the specified time.

Job Responsibility:

Organisation- Bus Operations Job- Customer Care Position Type- Full Time

Travel Mentor

Job title - Accessibility Transport Mentor Support Officer

Salary -£32,000Location - Pan-London, Head Office in Bermondsey, with hybrid working

Contract Type - Permanent

Overview of project/role

The Travel Mentor team currently has a vacancy, creating an exciting opportunity to join our committed and hardworking team.

We are looking for an enthusiastic and highly motivated, people-orientated person with experience in supporting disabled people to achieve their goals.

Your core purpose will be to support and mentor people with varying disabilities and/or mobility issues, who desire to become independent travellers. You will be working with a wide range of age groups from aged 10 years through to senior adults.

You'll be part of a small team and capable of working collaboratively as well as independently. You'll travel and work all over London in what is predominantly a remote working arrangement.

It's important that you can confidently travel using all TfL modes of transport and be able to walk varied distances when necessary. You'll have responsibility for the safety and welfare of those you're working with.

You'll also be working with schools, colleges, local groups, and individuals, and expected to give group talks / deliver presentations, contributing to mentoring and TfL initiatives, as well as attending internal and external meetings.

If you're looking for a rewarding role that makes a positive difference to the lives of many people, and believe you have the knowledge, skills and experience to add value to our small team, we'd love to hear from you.

Key Accountabilities

Your duties will include, but not be limited to:

• Providing travel mentoring support to disabled Londoners to overcome barriers to using public transport and/or undertaking active travel journeys.
• Delivering individual accompanied journeys to disabled people wishing to travel independently anywhere in London.
• Working strategically with local disability organisations and local authority staff to promote accessible transport options in London.
• Promote current schemes/projects and help to develop new ones that can help to improve confidence on the TfL network.
• Communicate and engage with our key strategic stakeholders, infrastructure bodies, accessibility organisations, sustainable transport groups, cycling and walking organisations, charities, passenger groups, watchdogs, and schools to raise awareness of the service.
• Administrative and record keeping duties to support the above

Skills, Knowledge & Experience

Skills

• Good verbal and written communication skills including experience of delivering PowerPoint presentations and face to face presentations (Essential)
• Good administrative skills including the use of Excel, Word and Outlook (Essential)

Knowledge

• Knowledge of the public transport system in London (Essential)
• Knowledge of the social model of disability (Essential)
• Knowledge of the barriers faced by disabled and older Londoners in using public transport services (Desirable)

Experience

• Experience of working with disabled people (Essential)
• Experience of working in a mentoring/teaching/training role (Essential)
• Experience of working as part of a team, showing commitment to team goals and objectives (Essential)

Equality, diversity and inclusion

We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair.

Application Process

• Please apply using your CV and a one-page covering letter. Word format preferred and do not include any photographs or images
• Think carefully about the skills, knowledge and experience in the advert and cover this in your CV and cover letter, which should include your reasons for applying, you have the opportunity to highlight your particular talents and strengths for the role (what you feel you can personally offer and what is unique about you and sets you apart from your peers) .
• Clear Enhanced DBS required if successful.

The closing date for applications is 23rd August 2024 @ 23:59

We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice.

Benefits

In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the business area but mostly include:

• Final salary pension scheme
• Free travel for you on the TfL network
• Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket
• 30 days annual leave plus public and bank holidays
• TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
• Private healthcare discounted scheme (optional)
• Tax-efficient cycle-to-work programme
• Retail, health, leisure and travel offers
• Discounted Eurostar travel

Equality, diversity and inclusion

We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair.

Keywords : London jobs
Closed Date : 2025-07-13